
Work Perfect Pty Ltd
★ 4.7
About Work Perfect Pty Ltd
Work Perfect is an award-winning monday.com platinum partner. We help enterprise and government teams across APAC simplify their workflows, improve collaboration, and build clear, durable systems that actually work.
Expertise & focus areas
Business process consulting, solution development and change enablement experts. Industry focus areas include QSR, Retail, HR, Franchise networks, Property & Facilities, Marketing & Creative, Mining, PMO, OKR and Public Sector
Why work with us
We’re a trusted partner by leading global brands and hold multiple Partner of the Year awards. With a people-first, design-thinking approach, we build solutions that help teams thrive in the now while building what’s next.
Reviews
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Partner metadata
Listing updated: December 24, 2025{
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"description": "<h2><strong>In a competitive industry, efficiency matters.</strong></h2><p></p><p>You’ve heard about the global talent shortage. This means competition is fiercer than ever in recruitment.</p><p>Randstad is the industry leader with a presence in 38 countries. Macroeconomic dynamics like skill/labour shortages and technological advances also affect the marketing function.</p><p>This dynamic environment demands a clear direction for marketing operations to help Randstad optimise its workflow. 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"description": "<h2>Who is McDonald's? (Just kidding.)</h2><p></p><p><strong>McDonald’s is the second largest private employer in the world.</strong></p><p>That means every business decision has wide-reaching consequences.</p><p>Getting those decisions wrong, or not consulting the right people, can have multi-million dollar business impacts.</p><p>So McDonald’s Australia uses a rigorous 12-step Business Case approval process (called business briefs internally) to help get more decisions right, more often.</p><p>Problem was, each team followed this process differently:</p><ul><li><p>No single source of truth to track progress of all the business briefs</p></li><li><p>Teams consulted different people – collating feedback manually via email</p></li><li><p>Used different templates in Excel & Word – creating manual work & double-handling</p></li><li><p>Worked to different timelines – often resulting in bottlenecks</p></li></ul><p><strong> </strong>The process impacts 12 internal business departments.</p><p>In most business cases external stakeholders were also impacted.</p><p>One person was responsible for ensuring all ideas were captured and submitted for relevant approvals.</p><p>They sifted through the different versions of documents & spreadsheets to compile a standard brief for senior executives.</p><p>They also worked with the person championing the idea (called ‘Brief Lead’ internally) to ensure all the required information was included.</p><p></p><h4><strong>What was the brief?</strong></h4><ul><li><p>Create a uniform process for functional departments to prepare business cases for senior leaders</p></li><li><p>Make it easy for all departments to have visibility on business case status</p></li><li><p>Give transparency on rationale of approvals/rejections</p></li><li><p>Build a single source of truth for all our stakeholders so everyone is on the same page</p></li></ul><p></p><h4><strong>What were the challenges?</strong></h4><ul><li><p>Adapting technology to suit existing processes & reporting</p></li><li><p>Ensuring all stakeholders requirements were met</p></li><li><p>Change fatigue – implementing too much change rapidly</p></li><li><p>Business continuity</p></li></ul><p></p><h4><strong>What were the risks?</strong></h4><ul><li><p>Major time bottleneck</p></li><li><p>Human error & omission of key information</p></li><li><p>Single point of failure</p></li><li><p>Legwork to communicate decisions up and down the chain</p></li><li><p>No audit trail</p></li><li><p>Limited ability to collaborate</p></li></ul><p></p><h2>Innovation</h2><p></p><p>We built a custom solution using <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> as the core platform that collates underlying data from Brief Leads & Project Managers.</p><p>This data includes:</p><ul><li><p>Internal feedback & recommendations</p></li><li><p>Downstream actions & next steps at each stage of the approval process</p></li><li><p>New actions / decisions arising</p></li><li><p>Supporting material like Cost-Benefit Analysis, pricing models & other technical details</p></li></ul><p>Data is automatically populated into a templated PDF which is familiar and user-friendly for senior executives, suppliers & other stakeholders.</p><p>The solution is powered by <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a>, Make & PandaDoc.</p><p></p><h2>The Tools</h2><p></p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> is a cloud-based project management tool that helps teams manage tasks, projects, and workflows.</p><p>Make, formerly known as Integromat, is a middleware tool that uses API integrations & webhooks to connect various applications and automate workflows.</p><p>PandaDoc is a document automation software that streamlines document creation, delivery, and tracking processes.</p><p>Our solution takes and organises data from <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> into McDonald’s standardised briefing template using these three platforms.</p>",
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"description": "<h2><strong>ReadyTech & Work Perfect: Powerful Partners</strong></h2><p></p><p>ReadyTech (ASX:RDY) is a B2B SaaS company focused on building mission-critical software to support Education & work pathways.</p><p>ReadyTech needed a <strong>more efficient project delivery process</strong> for their Small-to-Medium Enterprise (SME) clients. However, they faced a number of challenges:</p><ul><li><p>lack of transparency</p></li><li><p>fragmented communication</p></li><li><p><span style=\"color: rgb(23, 23, 23);\">no standardised template for project implementation</span></p></li></ul><p></p><p>ReadyTech first partnered with us in 2020 to optimise their operations, improve customer experiences, and <strong>accelerate time to revenue recognition</strong>.</p><p></p><h3>From Fragmented Delivery Processes to a Single Source of Truth</h3><p></p><p>ReadyTech’s mission is to help communities thrive through their software solutions.</p><p>But the delivery process for SME clients <strong>lacked consistency and transparency</strong>. With each new implementation, the team struggled to gain visibility into project status and efficiently collaborate with clients.</p><p>Emails were flying around, leading to confusion, missed information, and delayed projects.</p><p>ReadyTech needed a robust tool that could streamline operations and <strong>create a standardised framework</strong> for project delivery.</p><p></p><h3>Harnessing the Power of <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a></h3><p></p><p>ReadyTech initially implemented <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> on their own. However, they quickly realised they lacked the in-house expertise to leverage its capabilities fully. That’s where we come in!</p><p>We’re a <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> Platinum partner, expert in business process consulting & <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> implementation.</p><p>We worked with ReadyTech to build templates & workflows tailored to their unique needs.</p><p>Through a full process mapping exercise, we identified workflow automations to enhance efficiency.</p><p>We mapped out the most efficient & effective way for ReadyTech to manage the customer onboarding & close-out process, using <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a>.</p><p></p><h3>Streamlined Operations = Better Customer Experiences</h3><p></p><p>We quickly transformed ReadyTech’s operations.</p><p>With a new standard process in place, they were able to:</p><ul><li><p>onboard customers more efficiently</p></li><li><p>scale up their delivery capabilities</p></li><li><p>gain better visibility into project status.</p></li></ul><p></p><p>The increased transparency from <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> allowed them to:</p><ul><li><p>resolve issues faster</p></li><li><p>deliver better customer experiences</p></li><li><p>complete projects quicker.</p></li></ul><p></p><p>All of this was achieved <strong>without adding to the cost base</strong>, due to efficiencies gained with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a>.</p><p></p><h3>Accelerating Time to Revenue Recognition</h3><p></p><p>In an economic downturn, speed to revenue is crucial for any growing business.</p><p>By streamlining operations with <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a>, ReadyTech could <strong>allocate more resources to revenue-generating activities</strong> & recognise revenue quicker thanks to <strong>faster project completion</strong>.</p><p>As an ASX-listed company this has significant impact on the long term success of ReadyTech.</p><p></p><h3>Empowering Collaboration and Driving Adoption</h3><p></p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> helps the ReadyTech team collaboriate better with each other & customers.</p><p>To fully unlock this value, we delivered <strong>bespoke training</strong> for the ReadyTech team on the solution we built for them. </p><p>We pride ourselves on a best-in-class training & enablement process to ensure that customers get the most out of the solutions we offer.</p><h2></h2>",
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