We help growing companies regain control of their operation by designing Work Operating Systems powered by monday.com. We don’t just implement software—we turn chaos into clarity, alignment, and scalable execution.
Expertise & focus areas
Advanced Delivery Partner • Work Operating System Design • Professional Services • CRM Specialist • Consulting & Implementation • PMO & RevOps • Process Automation • Adoption & Enablement • Scalable Growth
Why work with us
Platinum monday.com Partner (5+ years). We deliver enterprise-grade implementations with clear governance, fast time-to-value, and high adoption—trusted by leading companies in Mexico to scale monday.com across teams.
Connect monday.com with your existing tools and third-party applications.
Setup & Configuration
Full setup of monday.com, tailored by experts to your unique business needs.
Data Migration
Seamlessly migrate your existing data from other platforms to monday.com.
Data Services
Solutions for data organization, analytics, and reporting that enable better decisions.
Workflow Optimization
Optimize and streamline your existing workflows for maximum efficiency.
App solutions
Build custom applications and integrations to extend monday.com functionality.
Automations
Automated workflows that reduce manual work and increase efficiency.
Strategy & Planning
Strategic consulting and planning to optimize your processes.
Training & Enablement
Comprehensive programs and guidance to ensure your team adopts monday.com effectively.
AI Enhancement
Leverage AI to enhance your workflows and automate complex processes.
Partner metadata
Listing updated: May 27, 2026
{
"id": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"slug": "simplificabiz",
"legacySlug": null,
"name": "simplifica.biz",
"shortDescription": "We help leading companies streamline operations, empower teams, and gain real-time business visibility.",
"longDescription": "",
"shortIntro": "We help growing companies regain control of their operation by designing Work Operating Systems powered by monday.com. We don’t just implement software—we turn chaos into clarity, alignment, and scalable execution.",
"expertiseAndFocus": "Advanced Delivery Partner • Work Operating System Design • Professional Services • CRM Specialist • Consulting & Implementation • PMO & RevOps • Process Automation • Adoption & Enablement • Scalable Growth",
"whyWorkWithUs": "Platinum monday.com Partner (5+ years). We deliver enterprise-grade implementations with clear governance, fast time-to-value, and high adoption—trusted by leading companies in Mexico to scale monday.com across teams.",
"partnerSince": 2017,
"languages": [
"en",
"es",
"pt"
],
"type": "PARTNER",
"tier": "PLATINUM",
"logoUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/logo/logo_1765488202591.png",
"profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/profile/profile_1765488202607.png",
"websiteUrl": "https://example.com",
"foundedYear": 2020,
"countryCode": "MX",
"supportedCountryCodes": [],
"advancedDelivery": true,
"specializations": [
"CRM_SPECIALIST"
],
"isPublished": true,
"available": true,
"productExpertise": [
"MONDAY_WORK_MANAGEMENT",
"MONDAY_SALES_CRM",
"MONDAY_DEV",
"MONDAY_SERVICE"
],
"calendlyUrl": "https://calendar.app.google/xuAD3wqTCGVDEcDp7",
"price": 500,
"companySize": 35,
"mondayUserId": null,
"crmId": "18329916612",
"crmTeamId": "1338872",
"salesforceId": "0011t00000sKAIcAAO",
"salesforceName": "simplifica.biz",
"loggedInToCrm": false,
"baseMatchmakerScore": 0,
"isInMatchmaker": true,
"deletedAt": null,
"createdAt": "2025-11-03T08:58:08.376Z",
"updatedAt": "2026-05-27T18:20:17.450Z",
"services": [
{
"id": "045b33ae-2f4a-42f1-b508-129895d0bd75",
"name": "Integrations",
"description": "Connect monday.com with your existing tools and third-party applications."
},
{
"id": "52a46142-7f71-4d69-9770-9aea043980a9",
"name": "Setup & Configuration",
"description": "Full setup of monday.com, tailored by experts to your unique business needs."
},
{
"id": "83c61fc7-0789-414e-8bf1-6d1f11ab0658",
"name": "Data Migration",
"description": "Seamlessly migrate your existing data from other platforms to monday.com."
},
{
"id": "8ef29f7a-3945-4c70-9704-01fabc9e5f5b",
"name": "Data Services",
"description": "Solutions for data organization, analytics, and reporting that enable better decisions."
},
{
"id": "ac493459-186f-44c6-bdad-9bfa57384180",
"name": "Workflow Optimization",
"description": "Optimize and streamline your existing workflows for maximum efficiency."
},
{
"id": "cd46462c-267f-454d-a242-ad1c3eb1ba02",
"name": "App solutions",
"description": "Build custom applications and integrations to extend monday.com functionality."
},
{
"id": "dace6a06-c21d-4e98-853a-70c656dcad4c",
"name": "Automations",
"description": "Automated workflows that reduce manual work and increase efficiency."
},
{
"id": "dc4061d3-57a0-4b07-a499-4849e44ff234",
"name": "Strategy & Planning",
"description": "Strategic consulting and planning to optimize your processes."
},
{
"id": "fb316229-792d-4dac-9239-437dc8fc6b7d",
"name": "Training & Enablement",
"description": "Comprehensive programs and guidance to ensure your team adopts monday.com effectively."
},
{
"id": "e1411071-77bd-4f8b-9ebe-cd624f5dfe7d",
"name": "AI Enhancement",
"description": "Leverage AI to enhance your workflows and automate complex processes."
}
],
"industries": [
{
"id": "29680b6c-bd5a-4e2a-8420-fd2f6f7aa4db",
"name": "Transportation & Logistics"
},
{
"id": "a6ac4545-2842-40a6-8dc6-f1509a819ccf",
"name": "Healthcare"
},
{
"id": "2c916e3b-6ffd-4b70-bf8a-bf0c35bfa744",
"name": "Marketing"
},
{
"id": "547556ae-65f1-4ccd-9499-841520b863d9",
"name": "Hospitality"
},
{
"id": "c596e008-8455-419f-aa60-4f54765d15b1",
"name": "Construction"
}
],
"certificates": [
{
"id": "6eaaebc5-f17c-49ae-ba3e-404d0a6e71cb",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"title": "Professional services sponsor",
"logo": null,
"type": "PARTNER",
"certificationTemplateId": "7e1ec46a-1a85-4337-b966-a7996be6151d",
"createdAt": "2026-05-04T08:20:54.262Z",
"updatedAt": "2026-05-04T08:20:54.262Z"
},
{
"id": "0ea25e36-fb15-4ede-ace2-3128fec1fc7f",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"title": "Sales roles",
"logo": null,
"type": "PARTNER",
"certificationTemplateId": "7f180a89-afc8-4cd4-842c-ee2456534ba9",
"createdAt": "2026-05-06T11:45:03.524Z",
"updatedAt": "2026-05-06T11:45:03.524Z"
},
{
"id": "15057cfc-b9ae-446f-b4b3-c1d4a32daa62",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"title": "Professional services project manager",
"logo": null,
"type": "PARTNER",
"certificationTemplateId": "c39a16fd-85f9-401e-b2b5-9f83d29e049e",
"createdAt": "2026-05-06T11:45:03.524Z",
"updatedAt": "2026-05-06T11:45:03.524Z"
},
{
"id": "1f37b135-5397-4d0d-95b0-1bde3957aa5c",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"title": "Marketing roles",
"logo": null,
"type": "PARTNER",
"certificationTemplateId": "aab49864-0c9b-49b3-a295-7747dcb89766",
"createdAt": "2026-05-06T11:45:03.524Z",
"updatedAt": "2026-05-06T11:45:03.524Z"
},
{
"id": "c9292be4-8573-42d5-b0e0-5fbcc4b5245e",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"title": "Development roles",
"logo": null,
"type": "PARTNER",
"certificationTemplateId": "fa43f536-3154-43a6-ba38-440cdd465a7a",
"createdAt": "2026-05-06T11:45:03.524Z",
"updatedAt": "2026-05-06T11:45:03.524Z"
},
{
"id": "b0d2ad37-8362-498f-b12c-aba8ab992557",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"title": "Customer success roles",
"logo": null,
"type": "PARTNER",
"certificationTemplateId": "7ca2376c-3a96-4454-a56e-3d847b38e73a",
"createdAt": "2026-05-06T11:45:03.524Z",
"updatedAt": "2026-05-06T11:45:03.524Z"
},
{
"id": "80c4697c-45c7-4786-b5f5-2a465b0a3c92",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"title": "Account management roles",
"logo": null,
"type": "PARTNER",
"certificationTemplateId": "1f1f6aec-65a7-46ee-8da5-cec247856d6a",
"createdAt": "2026-05-06T11:45:03.524Z",
"updatedAt": "2026-05-06T11:45:03.524Z"
},
{
"id": "3d7be6bf-0b90-47ee-9a38-4189c77145ec",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"title": "Implementation consultant",
"logo": null,
"type": "PARTNER",
"certificationTemplateId": "5f1c01c1-a843-404a-aa7b-0e1b23da53f5",
"createdAt": "2026-05-06T11:45:03.524Z",
"updatedAt": "2026-05-06T11:45:03.524Z"
}
],
"videos": [],
"smartTags": [],
"users": [
{
"id": "e59bbc79-cb26-463d-aa85-0088294bb55d",
"email": "hola@simplifica.biz",
"name": "simplifica.biz",
"role": "PARTNER",
"createdAt": "2025-11-03T08:58:08.382Z",
"updatedAt": "2025-11-03T08:58:08.382Z"
},
{
"id": "801196bd-c9c2-41a4-8e58-865363eafd2d",
"email": "gaiza@simplifica.biz",
"name": "Gerardo",
"role": "PARTNER",
"createdAt": "2025-06-17T15:43:06.219Z",
"updatedAt": "2026-05-27T18:20:07.799Z"
},
{
"id": "2654c8b1-6561-4c6b-ad7f-3595c681fcac",
"email": "sabina@simplifica.biz",
"name": "Sabina Salazar",
"role": "PARTNER",
"createdAt": "2026-01-20T19:45:32.918Z",
"updatedAt": "2026-03-31T17:48:51.380Z"
},
{
"id": "c29cd21c-bbab-463a-8ccc-2233301a29ec",
"email": "alberto@simplifica.biz",
"name": "JOSE ALBERTO PAZ VILLARREAL",
"role": "PARTNER",
"createdAt": "2026-01-28T23:05:44.593Z",
"updatedAt": "2026-04-13T22:27:57.974Z"
}
],
"employees": [
{
"id": "386126cf-6773-498a-a723-8f14a3facf38",
"name": "Daniel Cruz Harris",
"title": "CEO ",
"countryCode": "MX",
"languages": [
"en",
"es"
],
"description": "With over 25 years at the helm of simplifica.biz, Daniel has led one of monday.com's most important partners in Mexico — recognized as a Platinum Partner and LATAM Partner of the Year on multiple occasions.\n\nHis conviction is clear: work should be simple. This vision has positioned Simplifica as a trusted partner for some of Mexico's most iconic companies — spanning aviation, retail, beverages, and industrial sectors — helping them transform the way they operate through automation, structured workflows, and continuous improvement.\n\nDaniel brings this same executive clarity to every business unit at Simplifica, ensuring that every client interaction reflects a consistent, purposeful approach to operational excellence.",
"imageUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/members/386126cf-6773-498a-a723-8f14a3facf38/profile/profile_1780346123227.png",
"createdAt": "2026-06-01T20:35:23.033Z",
"updatedAt": "2026-06-01T20:35:24.712Z",
"partner": {
"name": "simplifica.biz",
"slug": "simplificabiz",
"profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/profile/profile_1765488202607.png",
"productExpertise": [
"MONDAY_WORK_MANAGEMENT",
"MONDAY_SALES_CRM",
"MONDAY_DEV",
"MONDAY_SERVICE"
],
"countryCode": "MX"
}
},
{
"id": "d1760584-288a-4a9d-baf2-363af0d68e1d",
"name": "Gerardo Aíza ",
"title": "CRO & Co-Founder",
"countryCode": "MX",
"languages": [
"es",
"en"
],
"description": "With over 8 years co-building simplifica.biz alongside its founder, Gerardo leads the commercial strategy with one clear focus: helping organizations stop firefighting and start scaling. From his role at the helm of the commercial area, he designs and executes the end-to-end business system — from acquisition and pipeline to forecasting and operational discipline.\nHis vision is consistent: scaling work systems oriented toward client success, where strategy and technology integrate in a meaningful way. Under this lens, the alliance with monday.com becomes a strategic enabler that helps organizations gain visibility, focus, and execution speed — with effective adoption and sustainable long-term results.\nCertified monday.com partner and AI Solutions Expert, Gerardo combines a results-driven leadership style with a deeply human approach — reflected in Simplifica's consistently high client retention and team stability.",
"imageUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/members/d1760584-288a-4a9d-baf2-363af0d68e1d/profile/profile_1780347046032.png",
"createdAt": "2026-06-01T20:50:45.779Z",
"updatedAt": "2026-06-01T20:51:00.973Z",
"partner": {
"name": "simplifica.biz",
"slug": "simplificabiz",
"profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/profile/profile_1765488202607.png",
"productExpertise": [
"MONDAY_WORK_MANAGEMENT",
"MONDAY_SALES_CRM",
"MONDAY_DEV",
"MONDAY_SERVICE"
],
"countryCode": "MX"
}
},
{
"id": "d05aa49e-826a-482f-91a3-5af522236d1f",
"name": "Jorge Moreno",
"title": "Account Executive",
"countryCode": "MX",
"languages": [
"es"
],
"description": "Jorge is the first point of contact for companies looking to transform their operations with monday.com. He manages the full-cycle B2B sales process, specializing in converting complex operational challenges into strategic digital solutions with measurable impact.\nWith experience across industries such as real estate, construction, and hospitality, he diagnoses high-impact business pains and translates them into tangible financial metrics — clear ROI and accelerated payback periods — so organizations can make informed decisions.",
"imageUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/members/d05aa49e-826a-482f-91a3-5af522236d1f/profile/profile_1780348216516.png",
"createdAt": "2026-06-01T21:10:16.313Z",
"updatedAt": "2026-06-01T21:10:17.926Z",
"partner": {
"name": "simplifica.biz",
"slug": "simplificabiz",
"profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/profile/profile_1765488202607.png",
"productExpertise": [
"MONDAY_WORK_MANAGEMENT",
"MONDAY_SALES_CRM",
"MONDAY_DEV",
"MONDAY_SERVICE"
],
"countryCode": "MX"
}
},
{
"id": "8c8039cf-8af3-43d3-b678-dc1db6b4748f",
"name": "Karen Lagos",
"title": "Enterprise Inside Sales",
"countryCode": "MX",
"languages": [
"es",
"en"
],
"description": "Karen guides leading companies in Mexico to identify where value is created and lost in their operations — and turns that diagnosis into strategic solutions powered by monday.com, focused on clear and measurable ROI.\nHer approach goes beyond the sale: she evaluates innovation opportunities based on real business impact, effort, and constraints, builds solid business cases, and distinguishes between technology hype and real opportunity. This allows her to align stakeholders, overcome organizational barriers, and take initiatives from idea to implementation with sustainable results.\nSpecialized in enterprise accounts, Karen translates operational complexity into informed decisions — before the client invests, with a portfolio spanning some of the most dynamic sectors of the Mexican economy.",
"imageUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/members/8c8039cf-8af3-43d3-b678-dc1db6b4748f/profile/profile_1780352571112.png",
"createdAt": "2026-06-01T22:22:50.831Z",
"updatedAt": "2026-06-01T22:22:52.551Z",
"partner": {
"name": "simplifica.biz",
"slug": "simplificabiz",
"profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/profile/profile_1765488202607.png",
"productExpertise": [
"MONDAY_WORK_MANAGEMENT",
"MONDAY_SALES_CRM",
"MONDAY_DEV",
"MONDAY_SERVICE"
],
"countryCode": "MX"
}
},
{
"id": "e3450dfe-3337-45cd-981c-9800f0ef39ed",
"name": "Fabiola González",
"title": "Strategic Account Manager",
"countryCode": "MX",
"languages": [
"es"
],
"description": "Fabiola leads the value strategy for Simplifica's enterprise client base — ensuring that every account doesn't just adopt monday.com, but grows with it.\nHer approach combines business vision with authentic, long-term relationships: she designs value cadences tailored by segment, builds solid business cases, and works closely with monday.com teams in co-sell models, ensuring every client maximizes their ROI and finds in Simplifica a strategic partner, not just a vendor.\nFor Fabiola, loyalty isn't retention — it's sustained growth with tangible impact.",
"imageUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/members/e3450dfe-3337-45cd-981c-9800f0ef39ed/profile/profile_1780416271364.png",
"createdAt": "2026-06-02T16:04:31.006Z",
"updatedAt": "2026-06-02T16:05:51.738Z",
"partner": {
"name": "simplifica.biz",
"slug": "simplificabiz",
"profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/profile/profile_1765488202607.png",
"productExpertise": [
"MONDAY_WORK_MANAGEMENT",
"MONDAY_SALES_CRM",
"MONDAY_DEV",
"MONDAY_SERVICE"
],
"countryCode": "MX"
}
},
{
"id": "a2ba57c5-9794-41e0-820d-c73e0c5163bd",
"name": "Gerardo Velasco",
"title": "Strategic Customer Succes Lead",
"countryCode": "MX",
"languages": [
"es",
"en"
],
"description": "With over 6 years leading the success of Simplifica's most important accounts, Gerardo operates at the highest level of the monday.com ecosystem — managing strategic relationships in both direct and co-sell models with monday.com teams to ensure sustainable results and real growth.\nHis approach goes beyond adoption: he works with Simplifica's AAA accounts to maximize the platform's value, identify expansion opportunities, and build business cases that drive informed decisions at the executive level. He acts as a bridge between the client, Simplifica, and monday.com — ensuring strategic alignment at every stage of the relationship.\nFor Gerardo, retaining a client is not the goal — it's the starting point. Real success is measured by the long-term impact technology generates on the client's business.",
"imageUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/members/a2ba57c5-9794-41e0-820d-c73e0c5163bd/profile/profile_1780424929806.png",
"createdAt": "2026-06-02T18:28:49.433Z",
"updatedAt": "2026-06-02T18:28:51.340Z",
"partner": {
"name": "simplifica.biz",
"slug": "simplificabiz",
"profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08/profile/profile_1765488202607.png",
"productExpertise": [
"MONDAY_WORK_MANAGEMENT",
"MONDAY_SALES_CRM",
"MONDAY_DEV",
"MONDAY_SERVICE"
],
"countryCode": "MX"
}
}
],
"awards": [
{
"id": "f381818c-db64-40d4-8e82-aacd6e775562",
"name": "Best Professional Services Partner",
"description": "Latin America region",
"year": 2025,
"createdAt": "2026-02-24T07:47:34.171Z",
"updatedAt": "2026-06-04T12:01:51.325Z"
},
{
"id": "910acf79-cd87-450b-93a0-7062bf9217db",
"name": "Best Outbound Partner 2022",
"description": "Latin America region",
"year": 2022,
"createdAt": "2026-06-04T12:01:38.079Z",
"updatedAt": "2026-06-04T12:01:59.332Z"
},
{
"id": "906bc2ee-652a-444e-8006-531291f27ad3",
"name": "Best Professional Services",
"description": "Latin America region",
"year": 2022,
"createdAt": "2026-06-04T12:02:31.549Z",
"updatedAt": "2026-06-04T12:02:40.077Z"
},
{
"id": "32b65a5b-6757-4031-a7e3-c9e73b79e2ab",
"name": "Partner of the Year",
"description": "Latin America region",
"year": 2019,
"createdAt": "2026-06-04T12:03:44.091Z",
"updatedAt": "2026-06-04T12:03:44.091Z"
},
{
"id": "af9c0d25-1c01-422f-8ea2-2472447b62a1",
"name": "Partner of the Year",
"description": "Latin America region",
"year": 2020,
"createdAt": "2026-06-04T12:04:05.487Z",
"updatedAt": "2026-06-04T12:04:05.487Z"
},
{
"id": "d26aebc6-79ab-409e-8669-0e4b0f1476e4",
"name": "Partner of the Year",
"description": "Latin America region",
"year": 2021,
"createdAt": "2026-06-04T12:04:23.251Z",
"updatedAt": "2026-06-04T12:04:23.251Z"
},
{
"id": "b6443081-034e-4782-b809-6fe5fe506535",
"name": "Partner of the Year",
"description": "Latin America region",
"year": 2023,
"createdAt": "2026-06-04T12:04:41.774Z",
"updatedAt": "2026-06-04T12:04:41.774Z"
}
],
"useCases": [
{
"id": "a5d01445-0645-4f70-b517-f69db0d41b8d",
"partnerId": "8ad5ae27-4cd1-4ac1-a1c9-18a4eaa0bd08",
"name": "Sales CRM Implementation & Pipeline Management",
"impact": "Centralized the entire sales pipeline in one CRM, improving visibility and control across regions",
"clientName": "Daniel Rodríguez",
"clientLogoUrl": "https://placehold.co/200",
"projectDuration": null,
"projectDurationType": "MONTH",
"description": "<h3>Sales CRM Implementation & Pipeline Management</h3><p><u>Centralized sales operations in monday CRM, reducing lead capture time by ~75%, improving follow-up SLA from 72h to 24h, and increasing CRM adoption from ~30% to 90%.</u></p><p></p><p><strong>Client</strong><br>Aceros Vimar (Mexican steel industry company founded in 2011)</p><p><strong>Products</strong><br>monday CRM (with monday Work Management as needed)</p><p><strong>Additional tech stack</strong><br>Gmail integration, native monday automations</p><p></p><h2>Client context</h2><p>Aceros Vimar is a Mexican company founded in 2011 by entrepreneurs with extensive experience in the steel industry and a strong commitment to the national market.</p><p>Before the implementation, the company did not have a CRM to manage sales in a structured and centralized way. Customer follow-ups, lead tracking, and sales visibility by region were handled through disconnected tools and manual processes.</p><p>This created significant operational challenges, including:</p><ul><li><p><strong>Duplicate work and rework:</strong> Sales representatives were manually logging information across multiple tools (spreadsheets, email, and previously attempted CRM systems).</p></li><li><p><strong>Higher operational costs:</strong> Time was spent organizing and entering data instead of selling and serving customers.</p></li><li><p><strong>Lost revenue opportunities:</strong> Poor lead qualification and inconsistent follow-up resulted in missed opportunities, with estimates reaching up to <strong>$712,000 USD in lost potential revenue</strong>.</p></li><li><p>As a result, the team needed a solution that would drive real adoption and speed up follow-ups—ultimately reducing lead capture time by ~75% and improving follow-up SLA from 72 hours to 24 hours.</p></li></ul><p></p><h2>The challenge</h2><p>Aceros Vimar’s sales process was fragmented and heavily dependent on manual follow-up. The team lacked a single source of truth to manage leads, customer interactions, and pipeline status in real time.</p><h3>What wasn’t working</h3><p>The company previously attempted to adopt HubSpot as their CRM, but adoption was not successful. The platform was perceived as complex and time-consuming, especially because sales reps had to complete their customer calls and then manually enter the details into the system afterward.</p><p>This led to frustration across the team and ultimately prevented consistent CRM usage.</p><h3>What they tried before</h3><ul><li><p><strong>HubSpot</strong>, which was discontinued due to complexity and low adoption</p></li><li><p><strong>Spreadsheets and email</strong>, which caused duplicated data, errors, and wasted time</p></li><li><p><strong>Manual follow-ups without automation</strong>, increasing the risk of lost information and missed next steps</p></li></ul><h3>Business and team impact</h3><ul><li><p><strong>Operational impact:</strong> Sales reps spent more time entering and organizing data than engaging with customers. Lack of centralization created rework and inefficiencies.</p></li><li><p><strong>Business impact:</strong> Follow-ups were delayed or incomplete, leading to missed opportunities. KPIs were not easily visible, making it difficult to make timely decisions.</p></li><li><p><strong>Team impact:</strong> Users felt frustrated with tools that did not support their workflow, reducing productivity and engagement. The lack of consistency also increased the risk of a poor customer experience due to delays or errors.</p></li></ul><p></p><h2>Solution implemented</h2><p><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://Simplifica.biz\">Simplifica.biz</a> implemented monday CRM with a focus on building a system that was intuitive, flexible, and easy for the sales team to adopt. The goal was to eliminate duplicate work, centralize the sales process, and create a consistent workflow the team could use daily.</p><h3>Ease of use</h3><p>Compared to HubSpot and spreadsheets, monday CRM provided a more intuitive experience that allowed the team to:</p><ul><li><p>Capture leads quickly, move opportunities through the pipeline with less friction and work from one centralized system without repeated manual entry</p><p></p></li></ul><h3>Flexibility and customization</h3><p>The CRM was tailored to Aceros Vimar’s specific sales process, including stages such as:</p><ul><li><p>Initial contact → Follow-up →Quotation → Negotiation → Closing</p></li></ul><p>The workflow was also designed to support future phases such as delivery and invoicing.</p><p></p><h3>Accessibility</h3><p>The team gained the ability to work from:</p><ul><li><p>Desktop, mobile app and Gmail integration</p></li></ul><p>This ensured they could manage customer follow-ups in real time, even while on the move, with automated reminders and clear ownership of next steps.</p><p></p><h3>Collaboration and traceability</h3><p>All customer notes, updates, and communications were centralized in one system, reducing reliance on WhatsApp and long email threads. The team could assign tasks, leave comments, and tag teammates directly in monday, ensuring accountability and visibility across the process</p><p></p><h2>Implementation approach (adoption-focused)</h2><p>To ensure long-term success and real adoption, <a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://Simplifica.biz\">Simplifica.biz</a> supported Aceros Vimar through a hands-on implementation process designed around the team’s daily workflow.</p><p></p><p>Key steps included:</p><ul><li><p><strong>Practical working sessions (dry runs):</strong> Real-life simulations of the sales flow before going live</p></li><li><p><strong>Close support and real-time adjustments:</strong> Immediate troubleshooting, configuration updates, and best-practice recommendations</p></li><li><p><strong>Tailored enablement materials:</strong> Step-by-step guides, onboarding videos, and role-based training</p></li><li><p><strong>Flexible scheduling:</strong> Sessions were adapted to the team’s availability</p></li><li><p><strong>Fast onboarding:</strong> A structured setup that enabled both sales reps and managers to start using the CRM quickly without unnecessary complexity</p></li></ul><p></p><h2>What was delivered</h2><p>The solution included:</p><ul><li><p>A centralized CRM in monday to manage accounts, contacts, and opportunities</p></li><li><p>A complete sales workflow from lead creation through follow-up, qualification, negotiation, and closing</p></li><li><p>Automated reminders for critical sales activities such as follow-ups and customer visits</p></li><li><p>Internal collaboration features to assign tasks, comment, and coordinate within the same platform</p></li><li><p>Real-time dashboards to track pipeline health, performance, and active opportunities</p></li><li><p>Custom lead intake forms to capture key information quickly and consistently</p></li><li><p>Gmail integration to send emails from within the platform and maintain a full communication history</p></li></ul><p></p><h2>Results</h2><p>Before monday CRM, Aceros Vimar’s sales team relied on spreadsheets, email threads, and manual follow-ups to manage leads and customer interactions, which created duplicate work, limited visibility across regions, and increased the risk of missed opportunities. After implementing a centralized CRM in <a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a>, the team was able to capture and track leads in minutes instead of hours, maintain a complete customer history in one place, and standardize follow-ups through automated reminders and clear ownership of next steps. As a result, sales managers gained real-time pipeline visibility and performance insights through dashboards, while the commercial team improved collaboration, reduced operational friction, and built a more consistent, reliable sales process that supports growth without losing track of opportunities.</p><p></p><h2>Team feedback</h2><p>The team reported a stronger sense of control and confidence in their sales process, highlighting that leads were no longer lost and all activity remained documented in one place. They also noted smoother collaboration, fewer manual tasks, and greater motivation thanks to a workflow that was simple to follow and supported their daily work.</p><p></p><p></p>",
"price": null,
"priceCurrency": "USD",
"published": true,
"order": 0,
"mondayProducts": [
"MONDAY_SALES_CRM"
],
"createdAt": "2026-01-30T00:02:17.940Z",
"updatedAt": "2026-02-03T12:30:12.012Z",
"industries": [
{
"id": "c7792e86-4439-4965-b42a-4d8fe8b946fb",
"name": "Other"
}
],
"services": [
{
"id": "52a46142-7f71-4d69-9770-9aea043980a9",
"name": "Setup & Configuration",
"description": "Full setup of monday.com, tailored by experts to your unique business needs."
},
{
"id": "fb316229-792d-4dac-9239-437dc8fc6b7d",
"name": "Training & Enablement",
"description": "Comprehensive programs and guidance to ensure your team adopts monday.com effectively."
},
{
"id": "ac493459-186f-44c6-bdad-9bfa57384180",
"name": "Workflow Optimization",
"description": "Optimize and streamline your existing workflows for maximum efficiency."
},
{
"id": "dace6a06-c21d-4e98-853a-70c656dcad4c",
"name": "Automations",
"description": "Automated workflows that reduce manual work and increase efficiency."
},
{
"id": "045b33ae-2f4a-42f1-b508-129895d0bd75",
"name": "Integrations",
"description": "Connect monday.com with your existing tools and third-party applications."
}
],
"testimonials": [
{
"id": "9738cd30-ef51-4d8d-8eb5-5ff07716ff29",
"useCaseId": "a5d01445-0645-4f70-b517-f69db0d41b8d",
"quote": "“Simplifica didn’t just implement a tool—they stayed close to our team and made sure the solution truly worked for us. We would choose them again, without hesitation.”\n— Daniel Rodríguez Tapia, Operations Excellence Manager, Aceros Vimar",
"clientName": "Daniel Rodríguez",
"clientTitle": "Operations Excellence Manager",
"createdAt": "2026-01-30T00:02:17.940Z",
"updatedAt": "2026-01-30T00:02:17.940Z"
}
],
"media": [
{
"id": "207374ef-9091-48c1-9ca7-9430e740c635",
"useCaseId": "a5d01445-0645-4f70-b517-f69db0d41b8d",
"type": "YOUTUBE",
"value": "https://www.youtube.com/embed/OkqzMf5s_HQ",
"createdAt": "2026-01-30T00:02:17.940Z"
},
{
"id": "d4bb53c3-439e-4682-b47b-4292497eab9e",
"useCaseId": "a5d01445-0645-4f70-b517-f69db0d41b8d",
"type": "YOUTUBE",
"value": "https://www.youtube.com/embed/PrMdyPN0sso",
"createdAt": "2026-01-30T00:02:17.940Z"
}
]
}
],
"rating": 4.683333333333334,
"numOfProjects": 36,
"projectsTimeframeMonths": 12
}