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monday.com service status

Incident history

This page is a collective memory of incidents which may not be recorded elsewhere.


2026-06-02 11:02 UTC Ongoing

Operation of the old automation builder is degraded

Description

Existing automations are getting a null error for recipes that were working for a long time.

It is not possible to create automations in the old automation builder whch use OAuth.

Replicated in multiple accounts and reported to monday.com support (#4946128).

2026-06-01 17:20 UTC - 2026-06-03 14:00 UTC Resolved

Retroactive breaking change to the create_timeline_item mutation

Description

At some time there has been an undocumented change to the create_timeline_item mutation. You used to be able to send a timestamp in and it would respect that timestamp as the created_at time.

At some point, this has changed. Now the timestamp entry has been discarded, breaking my automation block. Now all new timeline items have the created_at timestamp of when the mutation was executed.

Replicated in multiple accounts and reported to monday.com support (#4943281). Also documented here.

Resolution

The API just started working correctly all by itself. So far, there are no details from monday.com about why it broke, and what if anything was done that made it start working again. This is very bizarre.

2026-04-29 17:00 UTC - 2026-05-04 13:16 UTC Resolved

Access to the new automation builder has been removed

Description

Users reported that they can no longer access the new 'build from scratch' automation builder – the legacy automation builder is displayed instead. All account currently known to be affected have the developer mode flag turned on.

Replicated in multiple accounts (10+) and reported to monday.com support (#4862433, #4865944).

Resolution

The root cause has been identified and a rollback performed. The feature should now be restored for 100% of accounts. This affected only developer-mode-enabled accounts
2026-03-02 17:03 UTC - 2026-03-09 13:53 UTC Resolved

Workflow and automation actions not being displayed for marketplace apps

Description

Users reported that they cannot select automation block for marketplace app within workflow or sentence builders.

Replicated in multiple accounts and reported to monday.com support (#4675477, #4680576, #4680612, #4681236).

Resolution

Fix deployed. The issue affected only users that have the developer mode flag turned on. Meaning if you have users that installed your app & are exposed to the new automation builder - as long as they didn't have the developer mode flag turned on, they would be able to see your blocks.