monday.com service status
Incident history
This page is a collective memory of incidents which may not be recorded elsewhere.
Automation blocks with missing credentials
Description
The credentials feature is not working the exact problem is detailed here:
monday-help.dsapps.dev/microsoft-365-office-embedded/missing-credentials
Replicated in multiple accounts (including customers) and reported to monday.com support June 12, 2026 (#4972815, #4972816, #4972818, #4972819, #4972820, #4972821, #4973131, #4973132, #4973133, #4973135, #4973137, #4973138, #4973139, #4973123).
Operation of the old automation builder is degraded
Description
Existing automations are getting a null error for recipes that were working for a long time.
It is not possible to create automations in the old automation builder whch use OAuth.
Replicated in multiple accounts (including customers) and reported to monday.com support (#4946128).
Credentials empty in app integration templates
Description
The credentials block is not saving the credentials, when created from an App Integration Template. Logs also show no credentials are sent. It only works via the 'Create Automation' button. Preset templates are not able to save the credentials.
Replicated in multiple accounts (including customers) and reported to monday.com support on March 17, 2026 (#4722079).
Retroactive breaking change to the create_timeline_item mutation
Description
At some time there has been an undocumented change to the create_timeline_item mutation. You used to be able to send a timestamp in and it would respect that timestamp as the created_at time.
At some point, this has changed. Now the timestamp entry has been discarded, breaking my automation block. Now all new timeline items have the created_at timestamp of when the mutation was executed.
Replicated in multiple accounts and reported to monday.com support (#4943281). Also documented here.
Resolution
Message from monday.com (June 17):Our engineering team has now completed their investigation and I can give you a clear answer on what happened.
What happened:
On 1 June 2026, a bug in that new code path caused the timestamp argument passed to create_timeline_item to be ignored when setting the display date on the timeline item. Instead of using the historical email date you provided, the system used the moment the API call was made. The value was received correctly by our servers, it was discarded by the new code path before being written to the record.
Why it appeared to "fix itself":
Our engineering team identified and deployed a fix on 3 June 2026. This is why items imported before that date show incorrect dates, while items imported after 3 June should correctly reflect the timestamp value you passed.
Access to the new automation builder has been removed
Description
Users reported that they can no longer access the new 'build from scratch' automation builder – the legacy automation builder is displayed instead. All account currently known to be affected have the developer mode flag turned on.
Replicated in multiple accounts (10+) and reported to monday.com support (#4862433, #4865944).
Resolution
The root cause has been identified and a rollback performed. The feature should now be restored for 100% of accounts. This affected only developer-mode-enabled accountsWorkflow and automation actions not being displayed for marketplace apps
Description
Users reported that they cannot select automation block for marketplace app within workflow or sentence builders.
Replicated in multiple accounts and reported to monday.com support (#4675477, #4680576, #4680612, #4681236).