MicroNova
Partner since
2018
Locations
Germany
Austria
Switzerland
Languages
German
English
About MicroNova
As an experienced monday.com partner since 2018, MicroNova empowers teams to simplify workflows, boost collaboration, and unlock their full potential with tailored setup, integration, and ongoing expert support. Let’s connect!
Expertise & focus areas
We support organizations of all sizes and industries, from startups to global enterprises, with tailored monday.com solutions. Our cross-functional expertise ensures every solution fits seamlessly into your organization’s unique structure & goals.
Why work with us
Work smarter with MicroNova! As your monday.com partner, we turn teamwork into impact, with tailored solutions, expert guidance, and the power to make your processes flow effortlessly.
People
6
Franziska Widmann
Teamlead & Consultant
Germany
German. English.
Niklas Bittner
Account Manager
Germany
English. German.
Bojan Miricic
Account Manager
Germany
German. English.
Oliver Kraus
Software Consultant
Germany
German. English.
Felix Bauer
Software Consultant
Germany
German. English.
Kay Soltau
Software Consultant
Germany
German. English. Latin.
Reviews
No reviews yet.
Partner metadata
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"description": "<p><span><em>A new work platform only succeeds with the right rollout strategy and strong user adoption. This story shows how both helped establish a unified project management approach.</em></span></p><p></p><h2><span>From Scattered Tools to One Unified Platform</span></h2><p><span>A well-known Austrian beverage manufacturer set out to professionalise its project management and establish a unified approach across all departments. Previously, each team organised its workflows independently – using tools ranging from Excel spreadsheets to paper notebooks – resulting in limited transparency, inconsistent processes, and inefficient coordination.</span></p><p><span>As project complexity increased and the company continued its digitalisation journey, this fragmented approach became a growing obstacle. A scalable and standardised solution was needed to ensure clear communication, reliable reporting, and consistent processes across the entire organisation.</span></p><p><span> </span></p><p><span><strong>A Smooth Rollout, Built on Structure and Trust</strong></span></p><p><span>After a thorough evaluation, </span><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\"><span>monday.com</span></a><span> was selected as the company-wide Work OS. MicroNova guided the organisation through the entire process – from requirements analysis and stakeholder alignment to system implementation and comprehensive staff training.</span></p><p><span>Employees were involved early in the process to ensure strong adoption from the start. Throughout all phases, MicroNova provided hands-on support, helping the teams build confidence in the new platform. The result was a smooth rollout completed within four to six months, with the customer highlighting the structured approach and close support throughout the project.</span></p><p><span> </span></p><p><span>The solution focuses on four key areas:</span></p><ul><li><p><span><strong>Unified project management: </strong>A single platform replacing all individual tools, giving every team a standardised yet flexible framework for planning, tracking, and managing projects.</span></p></li><li><p><span><strong>Personal task management: </strong>Employees can maintain a clear and up-to-date overview of their tasks, responsibilities, and deadlines at all times.</span></p></li><li><p><span><strong>Cross-departmental collaboration:</strong> Company-wide processes are now managed centrally. Features such as tagging, task-level communication, and clear ownership ensure transparency and efficient collaboration across teams.</span></p></li><li><p><span><strong>Automation & efficiency: </strong>Automated workflows reduce administrative work and save measurable time across departments.</span></p></li></ul><p><span>To ensure sustainable adoption, the implementation was supported by structured enablement measures, including stakeholder workshops, system documentation, and targeted user training sessions.</span></p><p></p><p><span>Read the full success story:</span></p><p><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"https://www.micronova.de/enterprise/monday/success-stories/almdudler-referenz.html\"><span>https://www.micronova.de/enterprise/monday/success-stories/almdudler-referenz.html</span></a></p>",
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"description": "<p><span><em>When your project data lives in a CRM's free-text field, your support runs through an unstructured inbox, and your developers are on a completely different tool, it's time for a change. See how a software subsidiary of a global industrial manufacturer used </em></span><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\"><span><em>monday.com</em></span></a><span><em> to bring it all together.</em></span></p><p></p><h2><span>When a CRM Has to Do Everything</span></h2><p><span>A software subsidiary of a global industrial manufacturer develops and deploys data solutions, AI tools, and training programmes for machinery operators – managing up to 20 complex projects simultaneously. All of it was tracked in Salesforce, a CRM that was never built for project management. Project information lived in a single free-text field, there was no visibility into budgets or team capacity, and customer support ran through an unstructured email inbox. Development worked in Jira, and the sales team was locked into a pipeline structure dictated by the parent company. The result: four tools, no single source of truth.</span></p><p></p><h2><span>One Decision, Four Products</span></h2><p><span>The team chose </span><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\"><span>monday.com</span></a><span> and, together with MicroNova, rolled out all four products in one go. Here's what was built:</span></p><ul><li><p><span><strong>Work Management:</strong> Standardised project templates with automatic deadline dependencies replace manual coordination. A portfolio view gives leadership a real-time overview of all active projects; a resource planner makes team capacity visible for the first time.</span></p></li><li><p><span> <strong>Service:</strong> An automated ticketing system replaces the email inbox. Customer requests arrive via email, form, or portal and are instantly converted into tickets. Automated workflows then move each ticket through the right support levels – from first response in Service, to specialists in Work Management, to developers in Dev – with no manual handoffs in between.</span></p></li><li><p><span><strong>Dev:</strong> Replaces Jira and connects directly to the Service board, allowing developers to work on bugs and incidents without switching platforms.</span></p></li><li><p><span><strong>CRM:</strong> Gives the sales team the freedom to build its own pipeline, independent of the parent company's rigid structure. Accounts, opportunities, and activities are linked; calls and emails are logged directly against each customer record.</span></p><p></p></li></ul><h2><span>Less Admin, More Clarity</span></h2><p><span>With </span><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\"><span>monday.com</span></a><span> as its central platform, the company has replaced fragmented tools and free-text workarounds with connected, automated workflows. Project setup that previously required manual data entry across multiple systems now runs on structured templates. Team capacity is visible in real time, support requests follow a clear path from inbox to resolution, and leadership has instant access to project status across the entire portfolio – without chasing updates.</span></p>",
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"description": "<p><span><em>When processes are managed through emails and isolated activities, it becomes difficult to maintain structure and transparency. See how an organization gradually built a connected system for task management, service processes, and partner coordination using </em></span><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\"><span><em>monday.com</em></span></a><span><em>.</em></span></p><p></p><h2><span>From Email-Based Coordination to Structured Workflows</span></h2><p><span>The organization initially relied on email communication to manage tasks, requests, and partner-related activities.</span></p><p><span>There was no centralized system to track responsibilities, structure processes, or provide visibility across teams. As a result, workflows were unstructured, information was scattered, and coordination required significant manual effort. At the same time, internal ownership of systems and processes was still developing, making it essential to introduce a solution that was easy to adopt and could grow over time.</span></p><p></p><h2><span>A Step-by-Step Approach to Building a Work Platform</span></h2><p><span>Instead of implementing a fully defined system from the start, the organization introduced </span><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\"><span>monday.com</span></a><span> as a flexible platform that could be expanded gradually. MicroNova supported this approach through structured onboarding, targeted training sessions, and guidance on how to design use cases independently. Starting with basic task and project management, the platform is continuously extended with additional functionalities, enabling the organization to evolve its processes step by step.</span></p><p><span> </span></p><p><span>The solution covers four core areas:</span></p><ul><li><p><span><strong>Task and project management:</strong> Teams manage tasks, projects, and responsibilities in a structured and centralized environment.</span></p></li><li><p><span><strong>Internal service workflows:</strong> A ticketing system enables structured handling of internal requests, improving tracking and response times.</span></p></li><li><p><span><strong>Partner management (CRM):</strong> A centralized system supports the management of regional partners, including tracking activities and relevant information.</span></p></li><li><p><span><strong>Continuous platform expansion:</strong> Additional use cases, such as campaign planning, are introduced as the platform grows with the organization’s needs.</span></p></li></ul><p></p><h2><span>Building Structure, Transparency, and Long-Term Scalability</span></h2><p><span>With </span><a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\"><span>monday.com</span></a><span>, the organization has moved from unstructured communication to a centralized and scalable work environment. Tasks, requests, and partner interactions are now managed within a single platform, improving transparency and coordination across teams. The enablement-driven approach allows the organization to continuously expand its system independently, creating a flexible foundation for long-term growth.</span></p>",
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