Epic Cloud

Partner since

2022

Locations

Taiwan

Hong Kong

Languages

Mandarin

Chinese

English

Book an intro call

View on partner directory

About Epic Cloud

Your Local Work OS Implementation Experts. We help enterprises integrate and customize monday.com to achieve complete visibility and robust automation across all departments, maximizing team productivity.

Expertise & focus areas

As a Gold Partner, we specialize in customizing monday.com for deep, cross-department automation. Our focus is advanced implementation of core modules and seamless integration with crucial enterprise systems to unify data and optimize workflows.

Why work with us

We provide expert consulting, customized implementation, and real-time bilingual support to ensure rapid adoption and optimization. Your investment is fully scalable, guaranteed to drive measurable business growth.

People

Audrey Tsai

Key Account Manager, Epic Cloud.

I help businesses streamline workflows and improve team collaboration through customized monday.com solutions. With hands-on experience across industries, I provide strategic guidance from onboarding to optimization. Let’s connect to explore how monday.com can empower your team to work smarter and faster.

Taiwan

Mandarin. Chinese. English.

Zoey Liao

Strategic Solutions Manager, Epic Cloud.

As a monday.com consultant, I focus on understanding your workflows and the challenges behind them. Together with our team, I help you design and implement customized solutions that include standardized templates and optimized processes. My goal is to empower your team with the knowledge and tools to confidently manage and continuously improve your monday.com environment.

Taiwan

Mandarin. Chinese. English.

Services

Integrations

Connect monday.com with your existing tools and third-party applications.

Setup & Configuration

Full setup of monday.com, tailored by experts to your unique business needs.

Data Migration

Seamlessly migrate your existing data from other platforms to monday.com.

Data Services

Solutions for data organization, analytics, and reporting that enable better decisions.

Workflow Optimization

Optimize and streamline your existing workflows for maximum efficiency.

App solutions

Build custom applications and integrations to extend monday.com functionality.

Automations

Automated workflows that reduce manual work and increase efficiency.

Strategy & Planning

Strategic consulting and planning to optimize your processes.

AI Enhancement

Leverage AI to enhance your workflows and automate complex processes.

Training & Enablement

Comprehensive programs and guidance to ensure your team adopts monday.com effectively.

Partner metadata

Listing updated: April 30, 2026

{
  "id": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
  "slug": "epic-cloud",
  "legacySlug": null,
  "name": "Epic Cloud",
  "shortDescription": "Project and Operations, One Stop: Expert Implementation for monday.com.",
  "longDescription": "",
  "shortIntro": "Your Local Work OS Implementation Experts.\nWe help enterprises integrate and customize monday.com to achieve complete visibility and robust automation across all departments, maximizing team productivity.",
  "expertiseAndFocus": "As a Gold Partner, we specialize in customizing monday.com for deep, cross-department automation.\nOur focus is advanced implementation of core modules and seamless integration with crucial enterprise systems to unify data and optimize workflows.",
  "whyWorkWithUs": "We provide expert consulting, customized implementation, and real-time bilingual support to ensure rapid adoption and optimization.\nYour investment is fully scalable, guaranteed to drive measurable business growth.",
  "partnerSince": 2022,
  "languages": [
    "man",
    "zh",
    "en"
  ],
  "type": "PARTNER",
  "tier": "GOLD",
  "logoUrl": "https://partners.mondayprograms.com/assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/logo/logo_1772093793649.png",
  "profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/profile/profile_1761630184992.png",
  "websiteUrl": "https://example.com",
  "foundedYear": 2020,
  "countryCode": "TW",
  "supportedCountryCodes": [
    "HK"
  ],
  "advancedDelivery": false,
  "specializations": [],
  "isPublished": true,
  "available": true,
  "productExpertise": [
    "MONDAY_WORK_MANAGEMENT",
    "MONDAY_SALES_CRM",
    "MONDAY_DEV",
    "MONDAY_SERVICE"
  ],
  "calendlyUrl": "https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ1jbyZVObBcfeRwikZF6rbSnjij-Xo1Yy5YpUC8gs9AG93FmfR69M0SYpBy0VfhE-prCdHTc_uT",
  "price": 0,
  "companySize": 15,
  "mondayUserId": null,
  "crmId": "18241923563",
  "crmTeamId": "1338736",
  "salesforceId": "0017T000009IHgLQAW",
  "salesforceName": "Epic Cloud",
  "loggedInToCrm": true,
  "baseMatchmakerScore": 0,
  "isInMatchmaker": false,
  "deletedAt": null,
  "createdAt": "2025-10-22T09:46:58.102Z",
  "updatedAt": "2026-04-30T12:06:30.816Z",
  "services": [
    {
      "id": "045b33ae-2f4a-42f1-b508-129895d0bd75",
      "name": "Integrations",
      "description": "Connect monday.com with your existing tools and third-party applications."
    },
    {
      "id": "52a46142-7f71-4d69-9770-9aea043980a9",
      "name": "Setup & Configuration",
      "description": "Full setup of monday.com, tailored by experts to your unique business needs."
    },
    {
      "id": "83c61fc7-0789-414e-8bf1-6d1f11ab0658",
      "name": "Data Migration",
      "description": "Seamlessly migrate your existing data from other platforms to monday.com."
    },
    {
      "id": "8ef29f7a-3945-4c70-9704-01fabc9e5f5b",
      "name": "Data Services",
      "description": "Solutions for data organization, analytics, and reporting that enable better decisions."
    },
    {
      "id": "ac493459-186f-44c6-bdad-9bfa57384180",
      "name": "Workflow Optimization",
      "description": "Optimize and streamline your existing workflows for maximum efficiency."
    },
    {
      "id": "cd46462c-267f-454d-a242-ad1c3eb1ba02",
      "name": "App solutions",
      "description": "Build custom applications and integrations to extend monday.com functionality."
    },
    {
      "id": "dace6a06-c21d-4e98-853a-70c656dcad4c",
      "name": "Automations",
      "description": "Automated workflows that reduce manual work and increase efficiency."
    },
    {
      "id": "dc4061d3-57a0-4b07-a499-4849e44ff234",
      "name": "Strategy & Planning",
      "description": "Strategic consulting and planning to optimize your processes."
    },
    {
      "id": "e1411071-77bd-4f8b-9ebe-cd624f5dfe7d",
      "name": "AI Enhancement",
      "description": "Leverage AI to enhance your workflows and automate complex processes."
    },
    {
      "id": "fb316229-792d-4dac-9239-437dc8fc6b7d",
      "name": "Training & Enablement",
      "description": "Comprehensive programs and guidance to ensure your team adopts monday.com effectively."
    }
  ],
  "industries": [
    {
      "id": "b4ef7924-9a07-4815-ba2b-608d8948eb46",
      "name": "Financial Services"
    },
    {
      "id": "66345976-9dc1-4a0c-a656-7848a933cfae",
      "name": "Retail"
    },
    {
      "id": "d3b79a4a-5530-4453-9356-4213e130f76d",
      "name": "Manufacturing & Warehousing"
    },
    {
      "id": "9ea3b891-a709-4fa2-b845-c6cdfc3dc76d",
      "name": "Technology"
    },
    {
      "id": "a6ac4545-2842-40a6-8dc6-f1509a819ccf",
      "name": "Healthcare"
    }
  ],
  "certificates": [
    {
      "id": "c0fff6f9-c7d3-4e12-8f92-4e4c0b74f9a6",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "title": "Professional services sponsor",
      "logo": null,
      "type": "PARTNER",
      "certificationTemplateId": "7e1ec46a-1a85-4337-b966-a7996be6151d",
      "createdAt": "2026-05-04T08:20:47.623Z",
      "updatedAt": "2026-05-04T08:20:47.623Z"
    },
    {
      "id": "dc809ffc-f0ad-46ea-8373-eaa833294bd9",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "title": "Sales roles",
      "logo": null,
      "type": "PARTNER",
      "certificationTemplateId": "7f180a89-afc8-4cd4-842c-ee2456534ba9",
      "createdAt": "2026-05-06T11:44:54.974Z",
      "updatedAt": "2026-05-06T11:44:54.974Z"
    },
    {
      "id": "9a2e1acd-cfba-4463-8d4e-0f9cd853ce98",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "title": "Professional services project manager",
      "logo": null,
      "type": "PARTNER",
      "certificationTemplateId": "c39a16fd-85f9-401e-b2b5-9f83d29e049e",
      "createdAt": "2026-05-06T11:44:54.974Z",
      "updatedAt": "2026-05-06T11:44:54.974Z"
    },
    {
      "id": "205578b0-6688-486e-98d2-5a58db4d9bef",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "title": "Marketing roles",
      "logo": null,
      "type": "PARTNER",
      "certificationTemplateId": "aab49864-0c9b-49b3-a295-7747dcb89766",
      "createdAt": "2026-05-06T11:44:54.974Z",
      "updatedAt": "2026-05-06T11:44:54.974Z"
    },
    {
      "id": "ab8159d5-fef5-4692-9012-ace79f6646bc",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "title": "Development roles",
      "logo": null,
      "type": "PARTNER",
      "certificationTemplateId": "fa43f536-3154-43a6-ba38-440cdd465a7a",
      "createdAt": "2026-05-06T11:44:54.974Z",
      "updatedAt": "2026-05-06T11:44:54.974Z"
    },
    {
      "id": "395bc7e1-9126-4456-9f4f-25ecdfe6dd41",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "title": "Customer success roles",
      "logo": null,
      "type": "PARTNER",
      "certificationTemplateId": "7ca2376c-3a96-4454-a56e-3d847b38e73a",
      "createdAt": "2026-05-06T11:44:54.974Z",
      "updatedAt": "2026-05-06T11:44:54.974Z"
    },
    {
      "id": "e1106d36-ffdb-4d75-9130-e22429aa2305",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "title": "Account management roles",
      "logo": null,
      "type": "PARTNER",
      "certificationTemplateId": "1f1f6aec-65a7-46ee-8da5-cec247856d6a",
      "createdAt": "2026-05-06T11:44:54.974Z",
      "updatedAt": "2026-05-06T11:44:54.974Z"
    },
    {
      "id": "9c3e9d6a-c74c-4da0-bc00-970b82b11c93",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "title": "Implementation consultant",
      "logo": null,
      "type": "PARTNER",
      "certificationTemplateId": "5f1c01c1-a843-404a-aa7b-0e1b23da53f5",
      "createdAt": "2026-05-06T11:44:54.974Z",
      "updatedAt": "2026-05-06T11:44:54.974Z"
    }
  ],
  "videos": [],
  "smartTags": [
    {
      "id": "63f3e47f-2793-4ecf-be5a-c1e62cb31a81",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "tagId": "113e1ce3-291e-4c01-a883-b8d58aac27dc",
      "createdAt": "2025-10-28T05:26:31.836Z",
      "updatedAt": "2025-10-28T05:26:31.836Z",
      "tag": {
        "id": "113e1ce3-291e-4c01-a883-b8d58aac27dc",
        "categoryId": "db18ff04-9b12-4875-b31d-b100a5a0a856",
        "name": "Setup Specialist",
        "description": "",
        "isActive": true,
        "deletedAt": null,
        "createdAt": "2025-08-12T12:14:29.064Z",
        "updatedAt": "2025-08-12T12:14:29.064Z",
        "category": {
          "id": "db18ff04-9b12-4875-b31d-b100a5a0a856",
          "name": "Functional Expertise",
          "description": "Highlights deep skills in specific platform areas or use cases.",
          "color": "#FFB996",
          "isActive": true,
          "deletedAt": null,
          "createdAt": "2025-08-12T12:04:11.725Z",
          "updatedAt": "2025-08-12T12:04:11.725Z"
        }
      }
    },
    {
      "id": "cc4027fe-667e-431d-96e7-8cd276f62e6d",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "tagId": "c363a3ef-5cbd-414a-9f4c-b54cb1f64757",
      "createdAt": "2025-10-28T05:26:31.836Z",
      "updatedAt": "2025-10-28T05:26:31.836Z",
      "tag": {
        "id": "c363a3ef-5cbd-414a-9f4c-b54cb1f64757",
        "categoryId": "a68f6815-727c-453c-abe6-b0c2911f8f41",
        "name": "Enterprise Ready",
        "description": "",
        "isActive": true,
        "deletedAt": null,
        "createdAt": "2025-08-12T12:16:02.701Z",
        "updatedAt": "2025-08-12T12:16:02.701Z",
        "category": {
          "id": "a68f6815-727c-453c-abe6-b0c2911f8f41",
          "name": "Business Size Focus",
          "description": "Describes the primary type of client or business stage you are best suited for.",
          "color": "#80E3BA",
          "isActive": true,
          "deletedAt": null,
          "createdAt": "2025-08-12T12:02:18.118Z",
          "updatedAt": "2025-08-12T12:03:27.655Z"
        }
      }
    },
    {
      "id": "b41445b2-2a8d-4788-9492-c8f12c571af4",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "tagId": "f22583e0-8537-4536-8adf-8deef2937aca",
      "createdAt": "2025-10-28T05:26:31.836Z",
      "updatedAt": "2025-10-28T05:26:31.836Z",
      "tag": {
        "id": "f22583e0-8537-4536-8adf-8deef2937aca",
        "categoryId": "d97cf34c-a446-47c6-81a7-7a2dd4376411",
        "name": "Strategy Led",
        "description": "",
        "isActive": true,
        "deletedAt": null,
        "createdAt": "2025-08-12T12:16:49.690Z",
        "updatedAt": "2025-08-12T12:16:49.690Z",
        "category": {
          "id": "d97cf34c-a446-47c6-81a7-7a2dd4376411",
          "name": "Working Style/Motto",
          "description": "Communicates your approach to projects and collaboration.",
          "color": "#D8C5FF",
          "isActive": true,
          "deletedAt": null,
          "createdAt": "2025-08-12T12:04:52.783Z",
          "updatedAt": "2025-08-12T12:04:52.783Z"
        }
      }
    }
  ],
  "users": [
    {
      "id": "9839513e-cf23-47d0-9af5-0e0abb707613",
      "email": "pm@epicloud.com.tw",
      "name": "Epic Cloud",
      "role": "PARTNER",
      "createdAt": "2025-10-22T09:46:58.105Z",
      "updatedAt": "2025-10-22T09:46:58.105Z"
    },
    {
      "id": "0032d11f-2b64-460a-a16f-5529f73cd658",
      "email": "angelachang@epicloud.com.tw",
      "name": "Angela Chang",
      "role": "PARTNER",
      "createdAt": "2025-10-27T01:53:20.914Z",
      "updatedAt": "2026-03-16T05:19:23.267Z"
    }
  ],
  "employees": [
    {
      "id": "4cf2167a-ec45-4698-88b8-dcd49f193207",
      "name": "Audrey Tsai",
      "title": "Key Account Manager",
      "countryCode": "TW",
      "languages": [
        "man",
        "zh",
        "en"
      ],
      "description": "I help businesses streamline workflows and improve team collaboration through customized monday.com solutions.\nWith hands-on experience across industries, I provide strategic guidance from onboarding to optimization.\nLet’s connect to explore how monday.com can empower your team to work smarter and faster.",
      "imageUrl": "https://partners.mondayprograms.com/assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/members/4cf2167a-ec45-4698-88b8-dcd49f193207/profile/profile_1762307408170.png",
      "createdAt": "2025-11-05T01:44:55.157Z",
      "updatedAt": "2025-11-05T01:51:12.075Z",
      "partner": {
        "name": "Epic Cloud",
        "slug": "epic-cloud",
        "profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/profile/profile_1761630184992.png",
        "productExpertise": [
          "MONDAY_WORK_MANAGEMENT",
          "MONDAY_SALES_CRM",
          "MONDAY_DEV",
          "MONDAY_SERVICE"
        ],
        "countryCode": "TW"
      }
    },
    {
      "id": "aec1a02d-463b-4d4a-bc0e-bec0761616db",
      "name": "Zoey Liao",
      "title": "Strategic Solutions Manager",
      "countryCode": "TW",
      "languages": [
        "man",
        "zh",
        "en"
      ],
      "description": "As a monday.com consultant, I focus on understanding your workflows and the challenges behind them. Together with our team, I help you design and implement customized solutions that include standardized templates and optimized processes. My goal is to empower your team with the knowledge and tools to confidently manage and continuously improve your monday.com environment.",
      "imageUrl": "https://partners.mondayprograms.com/assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/members/aec1a02d-463b-4d4a-bc0e-bec0761616db/profile/profile_1762307245314.jpg",
      "createdAt": "2025-11-05T01:47:24.909Z",
      "updatedAt": "2025-11-05T01:47:27.648Z",
      "partner": {
        "name": "Epic Cloud",
        "slug": "epic-cloud",
        "profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/profile/profile_1761630184992.png",
        "productExpertise": [
          "MONDAY_WORK_MANAGEMENT",
          "MONDAY_SALES_CRM",
          "MONDAY_DEV",
          "MONDAY_SERVICE"
        ],
        "countryCode": "TW"
      }
    }
  ],
  "awards": [],
  "useCases": [
    {
      "id": "6e895be6-77bf-4c30-8879-f51fd6831056",
      "partnerId": "dd04ef5d-dd27-4af1-9546-0af7d35db915",
      "name": "Project Process Visualization and Agile Management in Construction",
      "impact": "Significantly streamlined the creation of Gantt charts, reduced time spent on reporting, and improved information transparency across management and team members.",
      "clientName": "Fubon Land Development Co., Ltd.",
      "clientLogoUrl": "assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/usecases/6e895be6-77bf-4c30-8879-f51fd6831056/media/media_1761710164965.jpg",
      "projectDuration": 1,
      "projectDurationType": "MONTH",
      "description": "<p>Fubon Land utilized <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> to manage large-scale, long-term construction projects, from financial planning and land acquisition to construction and after-sales service. We implemented <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> to simplify complex project visualization (Gantt charts), centralize information for web/app access, and ensure high visibility for management while providing team members with clear, task-level focus.</p>",
      "price": null,
      "priceCurrency": "USD",
      "published": true,
      "order": 0,
      "mondayProducts": [
        "MONDAY_WORK_MANAGEMENT"
      ],
      "createdAt": "2025-10-29T03:56:04.098Z",
      "updatedAt": "2025-10-29T03:56:53.846Z",
      "industries": [
        {
          "id": "afeedee6-22ed-40f4-b851-c565fca23304",
          "name": "Real Estate"
        }
      ],
      "services": [
        {
          "id": "fb316229-792d-4dac-9239-437dc8fc6b7d",
          "name": "Training & Enablement",
          "description": "Comprehensive programs and guidance to ensure your team adopts monday.com effectively."
        },
        {
          "id": "dc4061d3-57a0-4b07-a499-4849e44ff234",
          "name": "Strategy & Planning",
          "description": "Strategic consulting and planning to optimize your processes."
        },
        {
          "id": "dace6a06-c21d-4e98-853a-70c656dcad4c",
          "name": "Automations",
          "description": "Automated workflows that reduce manual work and increase efficiency."
        },
        {
          "id": "ac493459-186f-44c6-bdad-9bfa57384180",
          "name": "Workflow Optimization",
          "description": "Optimize and streamline your existing workflows for maximum efficiency."
        },
        {
          "id": "52a46142-7f71-4d69-9770-9aea043980a9",
          "name": "Setup & Configuration",
          "description": "Full setup of monday.com, tailored by experts to your unique business needs."
        }
      ],
      "testimonials": [
        {
          "id": "03299e97-e5a6-468d-82a5-a4ff10e00fcf",
          "useCaseId": "6e895be6-77bf-4c30-8879-f51fd6831056",
          "quote": "After adopting monday.com, creating Gantt charts became very easy.\nThe Web/SaaS nature of the platform also saves us time by allowing managers to view project details anytime without extra reporting.",
          "clientName": "James Yeh",
          "clientTitle": "Projects & Data Analytics",
          "createdAt": "2025-10-29T03:56:04.098Z",
          "updatedAt": "2025-10-29T03:56:04.098Z"
        }
      ],
      "media": [
        {
          "id": "440cfec4-3be9-4cf8-83f9-ce8b2807b72f",
          "useCaseId": "6e895be6-77bf-4c30-8879-f51fd6831056",
          "type": "IMAGE",
          "value": "assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/usecases/6e895be6-77bf-4c30-8879-f51fd6831056/media/media_1761709622308.jpg",
          "createdAt": "2025-10-29T03:56:04.098Z"
        },
        {
          "id": "85b5680c-5c74-4167-8b97-59759fda0150",
          "useCaseId": "6e895be6-77bf-4c30-8879-f51fd6831056",
          "type": "IMAGE",
          "value": "assets/partners/dd04ef5d-dd27-4af1-9546-0af7d35db915/usecases/6e895be6-77bf-4c30-8879-f51fd6831056/media/media_1761709629421.png",
          "createdAt": "2025-10-29T03:56:04.098Z"
        }
      ]
    }
  ],
  "rating": 0,
  "numOfProjects": 16,
  "projectsTimeframeMonths": 12
}