Leads the customer success team to ensure clients achieve their goals and maintain strong relationships. Drives revenue generation by promoting contract growth and strategic upsell opportunities. Monitors performance metrics and provides guidance to enhance team efficiency and service quality.
Person metadata
Listing updated: November 19, 2025
{
"id": "84130151-7349-4af5-b316-db0192ed16df",
"name": "Beatriz Silva Souza",
"title": "Customer Success Supervisor",
"countryCode": "BR",
"languages": [
"pt",
"simple"
],
"description": "Leads the customer success team to ensure clients achieve their goals and maintain strong relationships. Drives revenue generation by promoting contract growth and strategic upsell opportunities. Monitors performance metrics and provides guidance to enhance team efficiency and service quality.",
"imageUrl": "https://partners.mondayprograms.com/assets/partners/fa90c2bb-99cf-42a1-a8a7-097d8f7f085d/members/84130151-7349-4af5-b316-db0192ed16df/profile/profile_1763555695498.jpg",
"createdAt": "2025-11-19T12:34:55.268Z",
"updatedAt": "2025-11-19T12:34:56.707Z",
"partner": {
"name": "Solo Network",
"slug": "solo-network",
"profilePictureUrl": "https://partners.mondayprograms.com/assets/partners/fa90c2bb-99cf-42a1-a8a7-097d8f7f085d/profile/profile_1763403127633.jpg",
"productExpertise": [
"MONDAY_WORK_MANAGEMENT",
"MONDAY_SALES_CRM",
"MONDAY_DEV",
"MONDAY_SERVICE"
],
"countryCode": "BR"
}
}