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upstream

monday crm logo monday dev logo monday service logo monday work management logo

Rating
4.8
Partner since
2017
Locations
Australia
New Zealand
Languages
English
Gujarati
Hindi
Punjabi
Sinhalese

About upstream

As APAC's long-standing Platinum Partner and back-to-back Partner of the Year for 2024 and 2023, upstream is the leading expert in unlocking your business's potential with monday.com.

We provide comprehensive services including:

- Onboarding & Training

- Account setup

- Strategic account planning

- Custom Workflow Building

- Native & Custom App Integrations

- Ongoing support

Let's chat about how we can help you get the most out of monday.com.

People

8

Alex Robinson

Chief Executive Officer

Alex brings strategic vision and deep expertise in digital project management. With a strong background in delivering complex migrations and implementing monday.com & digital solutions, Alex ensures our team consistently exceeds client expectations. His leadership drives innovation, operational excellence, and remarkable results across every project we undertake.

Australia
English.

Mitchell Hudson

Chief Technology Officer

Mitchell is a recognised expert in monday.com apps & integrations. He leads a team of certified developers delivering tailored custom and marketplace apps. With a focus on innovative, client-centric solutions, Mitchell ensures our technology stays ahead of the curve—enhancing digital infrastructure and seeking new opportunities to serve customised solutions to our customers.

Australia
English.

Matthew Mottola

Head of Operations

Matthew plays a key role in driving efficiency and excellence across upstream. With a strategic eye for process improvement and a strong focus on leveraging technology, Matthew ensures we deliver a responsive, high-calibre service to all our clients. His leadership helps foster a culture of innovation and adaptability, keeping us at the forefront of the industry.

Australia
English.

Andrew Vidler

Head of Sales

Andrew leads the sales team at upstream, driving strategy, performance, and client engagement across the business. With a strong background in sales leadership and operations, he focuses on building scalable processes, coaching high-performing teams, and continuously improving how upstream connects with clients and delivers value.

Australia
English.

Hayley Richter

Head of Customer Sucess

Hayley brings a deep knowledge of monday.com and CRM systems to her role at upstream, where she supports clients in streamlining their sales, service, and marketing operations. Her calm, organised approach and expertise in complex systems make her a go-to resource for businesses undergoing transformation.

Australia
English.

Storm Jenkin

Director of Service Delivery

Storm Jenkin leads our Service Delivery team with a focus on excellence, efficiency and client success. With deep experience in service management and operations, Storm drives strategies that optimise processes and elevate the customer experience. Known for a collaborative approach and commitment to continuous improvement, Storm ensures our services deliver real value and strengthen long-term partnerships.

Australia
English.

Renae Fenwick

Senior Enterprise Account Manager

Renae is a trusted Senior Enterprise Account Manager, dedicated to building strong partnerships and delivering strategic solutions for enterprise clients. With extensive experience in account management and a client-first approach, Renae ensures exceptional service, tailored outcomes and long-term value. Known for professionalism and a commitment to excellence, Renae plays a key role in driving growth and client success.

Australia
English.

Amber Heaford

Account Executive

Amber is a results-driven Account Executive focused on building strong client relationships and delivering tailored solutions that drive success. With excellent communication skills and a strategic mindset, Amber ensures clients receive exceptional service and value at every stage. Known for a proactive approach and commitment to excellence, Amber plays a key role in fostering long-term partnerships.

Australia
English.

Partner metadata

Listing updated: February 18, 2026