Harmony

App metadata

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  "marketplace_developer_id": 100000273,
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  "description": "<p><strong>Harmony brings AI-native IT management directly into </strong><a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>monday.com</strong></a><strong>, giving IT teams a single place to handle service desk, SaaS management, and asset operations without switching tools.</strong></p><p>What Harmony does for your IT team:</p><ul><li><strong>AI-powered service desk</strong> - Automatically resolve, route, and respond to IT tickets using AI agents that understand context and take action, not just suggest answers</li><li><strong>SaaS user provisioning</strong> - Automatically provision new employees with the right apps and access the moment they're onboarded, triggered directly from <a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a> workflows</li><li><strong>SaaS user de-provisioning</strong> - Instantly revoke access across all connected SaaS tools when an employee offboards, reducing security risk and eliminating license waste</li><li><strong>Asset &amp; device management</strong> - Track hardware and software assets tied to tickets and users, all visible inside your <a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a> workspace</li><li><strong>Workflow automation</strong> - Trigger IT actions from <a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a> boards: onboarding checklists, access requests, software approvals, and more</li></ul><p><strong>Authorization model:</strong> The integration is account-level, not per-user. A single admin who has access to both the Harmony account and the monday.com account sets up the connection once, and it applies for the entire organization - no individual monday.com users need to separately authorize Harmony.</p><p><strong>Who it's for:</strong></p><p>IT and IT ops teams at mid-market companies who want to automate repetitive work, enforce consistent access policies, and reduce ticket volume without stitching together multiple point solutions.</p><p><strong>Example use cases:</strong></p><ul><li>A new hire is added in monday.com and Harmony automatically provisions their Slack, Google Workspace, Zoom, and other tools</li><li>An employee offboards and Harmony de-provisions access across all SaaS apps in seconds</li></ul><p>Want to see it in action? <a href=\"https://harmony.io/\" rel=\"noopener noreferrer\" target=\"_blank\">Book a demo</a></p><p><strong>How to Use</strong></p><ol><li>An admin who has access to both your Harmony account and your monday.com account installs the Harmony app from the monday.com marketplace.</li><li>This admin authorizes the connection once - this is a 1:1, account-to-account integration, not a per-user authorization. Individual monday.com users don't need to grant separate access.</li><li>Once connected, Harmony will pull user information from the account, and you'll be able to create agents and workflows to run monday.com API requests.</li></ol><p><br></p>",
  "short_description": "Enterprise Service Management That Runs Itself",
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  "feedback_url": "support@harmony.io",
  "privacy_policy_url": "https://harmony.io/privacy",
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  "name": "Harmony",
  "how_to_use_url": "https://docs.harmony.io/integrations/saas-applications/monday",
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  "keywords": "IT, Asset Management,Software Management,ITSM,AI",
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  "created_at": "2026-08-13T11:31:53.000Z",
  "updated_at": "2026-08-13T11:34:59.000Z",
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    "updated_at": "2026-07-29T07:35:15.586Z",
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