Customer Voice

App metadata

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  "description": "<p>Customer Voice turns a&nbsp;<a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a>&nbsp;board into a public feedback portal so customers and teammates can submit ideas, vote, and follow what’s being considered - while you manage everything where you already work.</p><p><br></p><p><strong>With Customer Voice you can</strong></p><ul><li>Publish a board as a branded portal to collect feedback from anyone</li><li>Let users upvote and comment to signal priority and demand</li><li>Accept new idea submissions via a simple intake form</li><li>Keep a single source of truth: every request becomes an item on your board</li><li>Triage, prioritize, and update status using your existing board workflow</li></ul><p><br></p><p><strong>Common use cases</strong></p><ul><li>Feature requests portal for SaaS products</li><li>Bug/issue intake with voting to spot recurring pain points</li><li>Customer advisory feedback hub for roadmap planning</li><li>Internal idea board for teams to propose and prioritize improvements</li></ul><p><br></p><p><strong>How it works</strong></p><ul><li>Start with a board template with preconfigured board and columns</li><li>Choose your portal setup: pick your URL, set a page title + description, add your logo, and customize theming to match your brand.</li><li>Publish when ready: make board data publicly accessible to anyone with the link.</li><li>Board ↔ Portal sync: every item on your board becomes a votable, discussable entry on the portal.</li><li>Frictionless participation: no monday account required to comment, vote, or submit.</li></ul><p><br></p><p><strong>What you get</strong></p><ul><li>A single source of truth: all feedback is stored as items in your monday board</li><li>Capture demand with voting and comments to help prioritize faster</li><li>Create as many portals as you like: one board = one portal</li><li>Fit it into your existing workflow: no separate standalone tool to maintain</li></ul><p>Please note, that the public feedback page currently loads up to&nbsp;<strong>500 ideas</strong>&nbsp;from the connected monday board. If your board has more than 500 items,&nbsp;only the first 500 are shown on the public page for now.</p><p><br></p><p><strong>Demo</strong></p><p>Leave your details&nbsp;<a href=\"https://forms.monday.com/forms/0184e46d1aeacea12fabbae61a920de0?r=euc1\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>here</strong></a>&nbsp;and we’ll reach out to schedule a demo.</p><p><br></p><p><strong>Documentation</strong></p><p>Learn more and see setup guide:&nbsp;<a href=\"https://customer-voice.app/\" rel=\"noopener noreferrer\" target=\"_blank\">https://customer-voice.app</a></p>",
  "short_description": "Public feedback portal powered by monday.com for any product",
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  "feedback_url": "support@customer-voice.app",
  "privacy_policy_url": "https://customer-voice.app/privacy",
  "featured": false,
  "name": "Customer Voice",
  "how_to_use_url": "https://customer-voice.app/",
  "external_pricing_url": null,
  "keywords": "public community,roadmap,customer insights,product roadmap,issue reports,feature requests,feedback collection,feedback portal,product feedback,customer feedback",
  "compliance_answers": [
    {
      "questionId": 15,
      "shortAnswer": true,
      "detailedAnswer": "We perform pentests every year and on major releases.",
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      "detailedAnswer": "support@customer-voice.app"
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    {
      "questionId": 10,
      "shortAnswer": true,
      "detailedAnswer": "Yes, redirects are restricted to approved app-domain destinations."
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      "detailedAnswer": "Yes, we work with explicitly defined fields only."
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    {
      "questionId": 5,
      "shortAnswer": true,
      "detailedAnswer": "Yes. The app sanitizes and encodes user-supplied input before rendering it, using server-side and client-side HTML sanitization and safe rendering patterns to reduce XSS risk."
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    {
      "questionId": 4,
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      "detailedAnswer": "All browser-facing state-changing endpoints are protected against CSRF using SameSite=Lax session cookies plus strict Origin/Referer validation on POST requests."
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      "detailedAnswer": "We will notify monday.com within 48 hours of becoming aware of a security breach affecting the app or its data."
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    {
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      "shortAnswer": true,
      "detailedAnswer": "Yes. We continuously install application and dependency updates, and our infrastructure services are managed and regularly patched by Cloudflare."
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  "created_at": "2026-03-19T14:36:05.463Z",
  "updated_at": "2026-04-05T13:26:41.020Z",
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    "updated_at": "2026-03-17T10:49:43.889Z",
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