Wyapy - Customer Feedback

App metadata

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  "description": "<p><strong>Wyapy for&nbsp;</strong><a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>monday.com</strong></a>&nbsp;helps your team collect customer feedback automatically when work gets done. Add surveys to your workflows using monday automations, send branded requests by email, and bring ratings and comments back into your boards.</p><p><strong>What you get</strong></p><ul><li>Trigger surveys from automations when a Status changes or when key steps are completed</li><li>Send branded feedback requests by email</li><li>Collect&nbsp;<strong>CSAT, NPS, or CES</strong>&nbsp;ratings with optional comments</li><li>Push results into monday columns and keep everything searchable in your Wyapy board</li><li>Analyze results with dashboards and&nbsp;<em>AI-generated insights</em></li></ul><p><strong>Problems we solve</strong></p><ul><li>Stop chasing feedback manually after every delivery or ticket</li><li>Keep satisfaction signals next to the work so teams can react quickly</li><li>Spot recurring issues early and share results across the organization</li></ul><p><strong>Examples and use cases</strong></p><ul><li>After a ticket is marked&nbsp;<em>Done</em>, send a quick CSAT survey to the requester</li><li>After onboarding tasks are completed, measure the onboarding experience</li><li>After a project milestone, collect a rating and comment from the client and review it during weekly meetings</li></ul><p><strong>Data retention</strong></p><p>Note that after the app is uninstalled, your data may be kept for a maximum of 10 days before being permanently purged from all our systems.</p><p>If you reinstall the app within this period, your data will be restored.</p>",
  "short_description": "Automatically collect and analyze customer feedback.",
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  "feedback_url": "support@wyapy.com",
  "privacy_policy_url": "https://www.wyapy.com/privacy",
  "featured": false,
  "name": "Wyapy - Customer Feedback",
  "how_to_use_url": "https://www.wyapy.com/guides/custom-integration-howto/",
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  "keywords": "customer feedback,customer satisfaction,customer insights,csat,nps,ces,survey,feedback analytics",
  "compliance_answers": [],
  "created_at": "2025-12-29T14:53:46.052Z",
  "updated_at": "2025-12-29T14:58:01.996Z",
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  "pricing_data": "Free plan available",
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  "security": false,
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  "acquisition_source": "No touch",
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  "terms_of_service_url": "https://www.wyapy.com/terms",
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  "app_scope_str": "me:read,boards:read,boards:write",
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      "name": "FREE",
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      "name": "BUSINESS",
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    "updated_at": "2025-12-21T08:53:46.475Z",
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