Calendly Sync & Integration

App metadata

{
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  "description": "<p><strong>Simplify your workflow with our seamless Calendly integration – embed, manage, and sync Calendly events directly inside your monday.com account. Say goodbye to manual data entry and hello to complete automated efficiency.</strong></p><p><br></p><p>📅 <strong>Native Calendly Embedding Across Views</strong></p><p>Embed Calendly directly into your Board, Item, Subitem, and Dashboard views. Book appointments and schedule follow-ups without ever switching tabs or leaving monday.com.</p><p><br></p><p>⚡️ <strong>Automated Booking &amp; Lifecycle Sync</strong></p><p>Automatically capture and sync new Calendly bookings into your boards. Effortlessly manage full event lifecycles—whether active, canceled, or rescheduled—and update existing items automatically to eliminate duplicates.</p><p><br></p><p>📋 <strong>Comprehensive Event Details &amp; History</strong></p><p>Capture complete meeting details, including contact names, emails, timezones, event types, custom booking responses, and direct meeting links. View a contact's full appointment history right inside monday.com.</p><p><br></p><p>🎯 <strong>Custom Event Filtering &amp; Mapping</strong></p><p>Take full control over your data. Filter synchronization by specific Calendly event types so only relevant bookings reach your boards, and use flexible field mapping to match your team's exact workflow.</p><p><br></p><p>🛠️ <strong>Transform Business Workflows</strong></p><p>With all your Calendly appointments centralized in monday.com, you can automate downstream processes—convert bookings into sales leads, manage recruitment candidate interviews, track client consultations, and notify team members instantly.</p><p><br></p><p>🔗 <strong>Meeting Links &amp; Activity Logging Made Easy</strong></p><p>Never hunt for meeting links again. Links for popular video platforms are automatically synced to your items, while a built-in sync activity log lets you monitor integration events in real-time.</p><p><br></p><p>⚙️ <strong>Fast, Guided Setup</strong></p><p>Connect your Calendly account, configure your boards, map fields, and start syncing in minutes.</p><p><br></p><p>Transform your workflow, improve collaboration, and master appointment management today. Install now to experience a new era of efficiency!</p><p><br></p><p>💬 We're Here to Help</p><p>Got a question or need assistance? Reach out through our <a href=\"https://satisfactiondrivers.com/contact-us\" rel=\"noopener noreferrer\" target=\"_blank\">support form</a>.</p><p>Need a quick demo or have questions, book a call with Serena <a href=\"https://cal.com/serena-satisfaction-drivers/demo\" rel=\"noopener noreferrer\" target=\"_blank\">here</a></p>",
  "short_description": "Embed Calendly & automatically manage your booking workflow.",
  "thumbnail_url": "https://cdn.monday.com/marketplace/10000807/10000807_2025_4_14_18_48_58_hvot95j.png",
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  "feedback_url": "hello@satisfactiondrivers.com",
  "privacy_policy_url": "https://satisfactiondrivers.com/privacy",
  "featured": null,
  "name": "Calendly Sync & Integration",
  "how_to_use_url": "https://satisfactiondrivers.com/calendly-documentation",
  "external_pricing_url": null,
  "keywords": "Calendly,Calendar,sync,scheduling,appointments,meetings,booking,events,integration,automation",
  "compliance_answers": [
    {
      "questionId": 19,
      "shortAnswer": true,
      "detailedAnswer": "Yes\n\nThe app transmits limited data necessary to enable Calendly embedding and automatic synchronization of bookings into monday.com boards. This may include customer-submitted content such as attendee names, email addresses, phone numbers, meeting dates, event types, and scheduling metadata, along with limited non-customer-submitted identifiers required for integration functionality.\n\nBooking synchronization, authentication, scheduling operations, and event handling are managed through Calendly systems. We do not store or persist customer booking data on our own servers beyond what is required for the app’s operational functionality and synchronization workflows."
    },
    {
      "questionId": 18,
      "detailedAnswer": "We are using logging services provided by monday.com.",
      "logHostingProvider": "monday"
    },
    {
      "questionId": 17,
      "detailedAnswer": "We are using storage services provided by monday.com. Any minimal configuration, sync settings, column mappings, or operational metadata required for embedding and synchronization is stored within monday.com infrastructure.",
      "dataHostingProvider": "monday"
    },
    {
      "questionId": 14,
      "shortAnswer": true,
      "detailedAnswer": "Yes. We have a dedicated security and privacy point of contact for inquiries and incident-related communications.\n\nSecurity & Privacy Contact: Serena Hagen (Data Protection Officer) serena@<satisfactiondrivers.com>. Please remove \"<\" & \">\" before sending email."
    },
    {
      "questionId": 11,
      "shortAnswer": true,
      "detailedAnswer": "Yes. We operate the app in a GDPR-aligned manner and apply privacy-by-design principles. The app is designed to minimize data processing and only processes customer booking information necessary to provide synchronization and lead management functionality within monday.com.\nAccess to Calendly booking data remains governed by the customer’s Calendly authentication and sharing permissions. We implement appropriate access controls, data minimization practices, and incident response procedures consistent with GDPR expectations.\nWe also maintain a dedicated privacy contact, Serena Hagen (Data Protection Officer, Serena@<satisfactiondrivers.com>), for GDPR and privacy-related inquiries."
    },
    {
      "questionId": 10,
      "shortAnswer": true,
      "detailedAnswer": "Yes, redirect behavior is restricted. The app does not implement user-controlled redirects or forwarding to arbitrary external destinations. Any external navigation is limited to approved Calendly and Satisfaction Drivers resources and is presented as explicit user actions rather than automatic redirects.\n\nFor the Calendly integration specifically, authentication and scheduling flows are handled through Calendly authentication systems and are outside our direct control. We do not introduce additional redirect paths beyond what is required for the embedded Calendly experience."
    },
    {
      "questionId": 9,
      "shortAnswer": true,
      "detailedAnswer": "Yes. We protect against mass parameter assignment by accepting only explicitly allowlisted parameters and rejecting unexpected or unsupported fields. Server-side validation is enforced for all requests.\n\nBecause the app operates as an embedded monday.com integration, additional controls are also enforced by the hosting platform. For Calendly-related actions, scheduling permissions and authorization enforcement are primarily handled through Calendly access controls."
    },
    {
      "questionId": 8,
      "shortAnswer": true,
      "detailedAnswer": "Yes. We intentionally minimize logging and avoid storing sensitive information, including credentials, access tokens, customer booking details, or personally identifiable information (PII), within application logs wherever possible.\n\nLogs are restricted to operational and technical events required for monitoring, synchronization reliability, troubleshooting, and audit purposes. We also do not use third-party session replay or screen capture tools that record user screens, keystrokes, or booking content."
    },
    {
      "questionId": 7,
      "shortAnswer": true,
      "detailedAnswer": "Yes. We require multi-factor authentication (MFA) for employee access to systems that may process customer data, including cloud infrastructure, administrative tooling, and source control systems. Access is additionally governed through least-privilege principles.\n\nFor Calendly scheduling environments and booking data, MFA enforcement depends on the customer’s Calendly authentication configuration and is administered by the customer’s Calendly account administrator."
    },
    {
      "questionId": 6,
      "shortAnswer": true,
      "detailedAnswer": "Yes. We enforce least-privilege access controls for employee and system access to operational and support environments. Access is limited to authorized personnel and granted only when necessary for support, maintenance, or security purposes.\n\nWe do not store or persist customer booking information beyond what is operationally required for synchronization functionality. Access to Calendly booking data remains protected through the customer’s Calendly authentication and sharing permissions. Additionally, we do not use session replay or screen-recording tools that capture booking details or user activity."
    },
    {
      "questionId": 5,
      "shortAnswer": true,
      "detailedAnswer": "Yes. The app treats all user-supplied input as untrusted and applies validation, sanitization, and context-aware output encoding to protect against Cross-Site Scripting (XSS). We do not render raw user input as executable HTML or JavaScript.\n\nBecause the app embeds Calendly content and synchronizes booking data, some rendering and browser isolation protections are additionally managed by Calendly and the embedding environment."
    },
    {
      "questionId": 4,
      "shortAnswer": true,
      "detailedAnswer": "Yes. All state-changing actions are protected against CSRF using standard protections appropriate to the request flow, including anti-CSRF tokens, SameSite cookie protections where applicable, authentication validation, and request integrity checks such as Origin and Referer verification.\n\nAs the app operates within monday.com and integrates with Calendly, certain authentication and session protections are additionally enforced by monday.com and Calendly authentication systems."
    },
    {
      "questionId": 3,
      "shortAnswer": true,
      "detailedAnswer": "Yes. We maintain an incident response and escalation process that includes notification procedures for security events impacting the app, customer data, or the monday.com platform.\n\nIf a relevant security incident occurs, we will promptly notify monday.com through the appropriate channels and provide available details regarding scope, impact, containment, mitigation, and remediation progress. Internal logging and investigation procedures are maintained to support timely response and resolution."
    },
    {
      "questionId": 2,
      "shortAnswer": true,
      "detailedAnswer": "Yes. We maintain a documented process for managing application updates and security patches across dependencies, infrastructure, and supporting services. Security advisories are monitored continuously, patches are prioritized based on severity and exposure, and updates are deployed through controlled testing and release procedures.\nCritical security updates are expedited, and deployment workflows include validation and rollback mechanisms where appropriate."
    },
    {
      "questionId": 1,
      "shortAnswer": true,
      "detailedAnswer": "Yes. Customer data is logically segregated through monday.com account boundaries, Calendly account permissions, and application-level access controls to prevent unauthorized cross-customer access.\n\nAdditionally, we do not maintain persistent copies of customer booking content within our own infrastructure beyond operational synchronization requirements, reducing the risk of cross-customer data exposure outside the monday.com and Calendly environments."
    }
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  "created_at": "2025-05-14T18:40:01.000Z",
  "updated_at": "2026-09-08T07:50:27.000Z",
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