WhatsApp by Whatcrm

App metadata

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  "description": "<p>Your customers are on WhatsApp. Your team is on monday.com. WhatCRM connects both — so every WhatsApp conversation automatically becomes a lead in your CRM. No manual data entry. No switching apps. No messages lost on someone’s phone.</p><p><br></p><p><strong>How it works</strong></p><p>1. Install WhatCRM and scan a QR code to connect your WhatsApp number — takes under 60 seconds.</p><p>2. Link a monday.com board to receive incoming WhatsApp messages as new leads.</p><p>3. Every new WhatsApp conversation automatically creates an item on your board with the contact’s name, phone number, and full message history.</p><p><br></p><p><strong>What you get</strong></p><p>• <strong>Automatic lead creation</strong>:</p><p>New WhatsApp messages create items on your monday.com board instantly.</p><p>• <strong>Full conversation history in your CRM:</strong></p><p>Every WhatsApp message is logged in the item’s Updates feed. Search, reference, and hand off conversations without losing context.</p><p>• <strong>Smart lead routing:</strong></p><p>Automatically assign incoming conversations to team members using uniform or random distribution. No manual sorting.</p><p>• <strong>Write first:</strong></p><p>Start new WhatsApp conversations from inside monday.com. Reach out to leads without saving contacts on your phone.</p><p>• <strong>Files, voice messages, and templates:</strong></p><p>Share documents, photos, videos, and voice notes. Use quick-reply templates with variables for personalized responses at scale.</p><p>•<strong> Multiple WhatsApp numbers:</strong></p><p>Connect as many numbers as your team needs. Manage all conversations from one workspace.</p><p>• <strong>Missed call notifications:</strong></p><p>Get alerts in monday.com for missed WhatsApp calls so you never lose an opportunity.</p><p>• <strong>Built-in web messenger:</strong></p><p>Use Whatcrm Web for a familiar chat interface alongside your CRM workflow.</p><p><br></p><p><strong>Built for sales and support teams.</strong></p><p>Whether you’re closing deals, managing customer support, or coordinating with clients across Latin America, Europe, or Asia — WhatCRM turns WhatsApp from a personal messaging app into a team-visible CRM channel.</p><p><br></p><p><strong>Start free. Upgrade when you’re ready.</strong></p><p>Try WhatCRM free for 14 days. Plans start at $19/month for one WhatsApp connection, scaling to unlimited connections for growing teams.</p><p><br></p><p><strong>Works with both WhatsApp Business and regular WhatsApp.</strong></p><p><br></p><p><strong>Questions? Our support team is available in English, Spanish, and Portuguese.</strong></p>",
  "short_description": "Turn WhatsApp conversations into leads automatically",
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  "feedback_url": "whatcrm@telphin.com",
  "privacy_policy_url": "https://whatcrm.net/en/privacy-policy",
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  "name": "WhatsApp by Whatcrm",
  "how_to_use_url": "https://whatcrm.gitbook.io/whatcrm-faq/integracii/monday.com-en/installing-the-widget-and-connecting-the-number",
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  "keywords": "messages, crm, whatsapp, automation, contacts, communication, business, customer management, customer information",
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  "created_at": "2024-03-12T15:10:47.187Z",
  "updated_at": "2026-03-22T10:32:07.577Z",
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