App metadata ID: 10000117 • App ID: 10033909 • Listing updated: June 15, 2026 View app data JSON {
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"description": "<p><strong>SMS to Board</strong></p><p><br></p><p>Turn incoming SMS messages into actionable monday.com workflows.</p><p><br></p><p>SMS to Board helps teams receive, organize, manage, and respond to customer messages directly from monday.com. Connect phone numbers, route incoming SMS to boards, and keep all communication centralized inside your existing workflows.</p><p><br></p><p><strong>Key Features</strong></p><p><br></p><p><strong>📩 Convert SMS Into monday.com Items</strong></p><p>Automatically create items when new SMS messages arrive.</p><p>Map message details directly into your board columns:</p><ul><li>Sender phone number</li><li>Message content</li><li>Date & time</li><li>Attachments</li><li>Custom fields</li></ul><p><br></p><p><strong>☎️ Rent & Manage Phone Numbers</strong></p><p>Search and reserve phone numbers directly from supported providers.</p><ul><li>Choose country and number type</li><li>Search by area code or number pattern</li><li>Browse available numbers before reserving</li><li>Assign custom names to numbers</li></ul><p><br></p><p><strong>🔗 Flexible Board Routing</strong></p><p>Connect phone numbers to the right board and workflow.</p><ul><li>Link numbers to specific boards</li><li>Configure column mapping</li><li>Route messages automatically</li><li>Support multiple boards and workspaces</li></ul><p><br></p><p><strong>💬 SMS Inbox & Conversations</strong></p><p>Manage customer communication without leaving monday.com.</p><ul><li>View all contacts in one inbox</li><li>Browse conversation history</li><li>Send SMS replies directly from monday.com</li><li>Keep customer communication organized</li></ul><p><br></p><p><strong>📎 MMS Support</strong></p><p>Receive more than just text.</p><p>Support for:</p><ul><li>Images</li><li>Documents</li><li>Files</li></ul><p><br></p><p><strong>⚙️ Centralized SMS Management</strong></p><p>Control all your SMS operations from a dedicated dashboard.</p><ul><li>Number management</li><li>Activity monitoring</li><li>Usage tracking</li><li>Workspace connections</li><li>Provider configuration</li></ul><p><br></p><p><strong>Perfect For</strong></p><ul><li>Customer Support</li><li>Sales Teams</li><li>Field Services</li><li>Healthcare Clinics</li><li>Delivery & Logistics</li><li>Property Management</li><li>Appointment Scheduling</li><li>Small Businesses</li></ul><p><br></p><p><strong>Why SMS to Board?</strong></p><p>Instead of manually copying messages into monday.com, SMS to Board automatically captures incoming SMS communication, routes it to the correct workflow, and gives your team a centralized place to manage customer conversations.</p><p><strong>Receive → Route → Manage → Reply — all inside monday.com.</strong></p><p><br></p><p><strong>We encourage you to get a live demonstration so we can walk you through all the features! </strong><a href=\"https://wkf.ms/3E9u2Mt\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>Get a free demo here</strong></a></p>",
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