
upstream
★ 4.8
About upstream
As APAC's long-standing Platinum Partner and back-to-back Partner of the Year for 2024 and 2023, upstream is the leading expert in unlocking your business's potential with monday.com.
We provide comprehensive services including:
- Onboarding & Training
- Account setup
- Strategic account planning
- Custom Workflow Building
- Native & Custom App Integrations
- Ongoing support
Let's chat about how we can help you get the most out of monday.com.
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Partner metadata
Listing updated: December 24, 2025{
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"quote": "Our recent data centre migration with monday.com was remarkably smooth, largely thanks to the clear, concise communication and regular updates from their team. What could have been a complex and challenging process felt incredibly easy from our side. \nWe truly loved working with the upstream team – their professionalism and proactive approach made all the difference. This project was a testament to effective collaboration and resulted in a seamless transition for us.",
"clientName": "Daniel Wright",
"clientTitle": "Digital Services Director\t",
"createdAt": "2025-08-20T05:58:25.360Z",
"updatedAt": "2025-08-20T05:58:25.360Z"
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