Ability Ops
★ 4.7
About Ability Ops
Ability Ops, a Platinum Advanced Delivery Partner, helps healthcare teams streamline operations with HIPAA-compliant intake CRM systems, automations, and integrations to manage patients, scheduling, billing, and staffing in one connected platform.
Expertise & focus areas
HIPAA-compliant automation, Salesforce migrations, EHR and EMR integrations, patient intake and referral tracking, scheduling and reporting, workflow optimization, and team training for lasting adoption.
Why work with us
Led by healthcare professionals turned workflow experts, the Ability Ops team delivers secure, scalable monday.com solutions that drive efficiency, compliance, and measurable results in regulated environments.
Reviews
No reviews yet.
Partner metadata
Listing updated: December 15, 2025{
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"description": "As a pre-IPO team member at monday.com, Matt brings over four years of experience helping clients design and implement high-impact workflows. His deep platform expertise and firsthand insight into its evolution into a robust multi-product solution allow him to guide organizations with clarity and precision. At Ability Ops, a certified monday.com Platinum Partner, we specialize in designing and implementing custom workflow solutions for regulated and process-driven industries within monday.com to streamline complex processes and improve team productivity. We provide comprehensive services including system architecture, data migration, licensing, onboarding, integrations, training, and long-term support. Clients rely on us to simplify complex workflows and deliver secure, efficient, and scalable solutions. Whether serving government agencies, enterprise organizations, or operationally intensive teams, we bring the experience and tools needed to transform your operations on monday.com.",
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"name": "Case Study: Streamlining Patient Management ",
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"description": "<p>Axis for Autism, a growing healthcare organization was struggling to manage patient interactions and internal workflows using Excel. As patient volume increased, spreadsheets became difficult to maintain, updates were inconsistent, and there was no centralized source of truth for patient information. The team needed a structured and scalable system that could support patient management, improve operational efficiency, and reduce the amount of manual follow-up required across service lines.</p><p></p><p>Ability Ops implemented <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://Monday.com\">Monday.com</a> to replace the spreadsheet-based process and built a workflow that felt familiar to staff while introducing automation that eliminated repetitive tasks. The transition was smooth, staff adopted the platform quickly, and feedback was entirely positive. With <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://Monday.com\">Monday.com</a> in place, the organization now has a clear and centralized workflow that strengthens communication, supports timely follow-ups, and enhances the overall patient experience. This project demonstrates how the right technology solution can transform healthcare operations and create lasting process improvements.</p>",
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