Freshdesk

{
  "id": 113,
  "description": "<p><strong>Freshdesk by Freshworks is an award-winning SaaS customer service solution</strong>. Freshdesk helps you improve your customer relationships by streamlining customer conversations across multiple channels, including email, phone, chat, social media, and SMS.</p><p>With the Freshdesk-Monday.com integration, you can connect your support team to your product, engineering, and sales teams and streamline valuable user requests to your entire company!</p><p>Freshworks solutions are used by over 220,000 organizations, including Honda, Pearson, UNICEF, Cisco, and Azimo.</p><p><br></p><p><strong>Features</strong>: Connect your support team to your internal (product, engineering, or sales) teams to streamline customer requests and streamline information across the company to resolve customer issues faster!</p>",
  "short_description": "Connect your support team to your product, engineering and sales teams and streamline customer requests to your team.",
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  "logo_url": "https://dapulse-res.cloudinary.com/image/upload/v1618386508/monday-apps-marketplace/Freshdesk/Freshdesk_logo.png",
  "feedback_url": "[email protected]",
  "privacy_policy_url": "https://www.freshworks.com/privacy/",
  "external_pricing_url": "https://freshdesk.com/pricing",
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  ],
  "pricing_data": "Free",
  "marketplace_developer_id": 49,
  "app_id": 19773,
  "marketplace_category_ids": [
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  "name": "Freshdesk",
  "app_scope_str": "boards:write,updates:write,users:read,boards:read",
  "app_client_id": "d45faaab429fc23f9b16c1590a2954ee",
  "app_color": {
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      "r": 253,
      "g": 252,
      "b": 250,
      "a": 1
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    "hex": "#fdfcfa"
  },
  "created_at": "2021-04-14T07:56:48.000Z",
  "updated_at": "2023-08-30T09:47:34.030Z",
  "how_to_use_url": "https://fd-monday.spritle.com/setup-guide",
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  "is_connector": true,
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  "app_live_version": {
    "updated_at": "2024-03-24T08:40:06Z",
    "id": 19691
  },
  "is_solution": null,
  "available_for_tiers": null,
  "available_for_products": null
}