Freshservice by Saasly

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  "description": "<p>This integration between Freshservice and Monday.com enhances efficiency by allowing the creation and updating of tickets across both platforms, streamlining workflow engagement and boosting agent productivity.</p><p># Features:</p><p>- Automatic Item Creation on Monday.com:</p><p>- When a ticket is created in Freshservice, it automatically triggers the creation of a new item on the designated Monday.com board.</p><p>- Real-Time Updates on Monday.com:</p><p>- Any modifications made to a Freshservice ticket are instantly reflected in the corresponding item on Monday.com.</p><p>- Bi-Directional Conversation Sync:</p><p>- Responses or notes added to a conversation in Freshservice are synced with the appropriate item on Monday.com, and vice versa.</p><p>- Mirrored Updates:</p><p>- Any updates made to an item on Monday.com will be mirrored in the corresponding Freshservice ticket, ensuring both platforms remain in sync.</p>",
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  "name": "Freshservice by Saasly",
  "app_scope_str": "boards:read,boards:write,users:read,updates:write,webhooks:write",
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  "created_at": "2024-10-08T06:19:42.183Z",
  "updated_at": "2024-10-08T06:20:43.521Z",
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      "description": "Effortlessly connect Freshservice tickets to monday.com boards for streamlined workflow and enhanced team collaboration. Sync any number of tickets with different boards to keep everything organized and efficient.",
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