Sync Freshservice tickets to a Monday.com board in real-time
This integration between Freshservice and Monday.com enhances efficiency by allowing the creation and updating of tickets across both platforms, streamlining workflow engagement and boosting agent productivity.
# Features:
- Automatic Item Creation on Monday.com:
- When a ticket is created in Freshservice, it automatically triggers the creation of a new item on the designated Monday.com board.
- Real-Time Updates on Monday.com:
- Any modifications made to a Freshservice ticket are instantly reflected in the corresponding item on Monday.com.
- Bi-Directional Conversation Sync:
- Responses or notes added to a conversation in Freshservice are synced with the appropriate item on Monday.com, and vice versa.
- Mirrored Updates:
- Any updates made to an item on Monday.com will be mirrored in the corresponding Freshservice ticket, ensuring both platforms remain in sync.
Security & Compliance
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We have data for December 28, 2024 onwards only. Collected sometime after 00:00 UTC daily.
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