Make monday.com work with Microsoft 365 & SharePoint →
Freshservice by Saasly logo

Freshservice by Saasly

Spritle Softwares

97 installs, since October 8, 2024.   8 installs/month.   Updated August 28, 2024.

Paid No touch

Sync Freshservice tickets to a Monday.com board in real-time

This integration between Freshservice and Monday.com enhances efficiency by allowing the creation and updating of tickets across both platforms, streamlining workflow engagement and boosting agent productivity.

# Features:

- Automatic Item Creation on Monday.com:

- When a ticket is created in Freshservice, it automatically triggers the creation of a new item on the designated Monday.com board.

- Real-Time Updates on Monday.com:

- Any modifications made to a Freshservice ticket are instantly reflected in the corresponding item on Monday.com.

- Bi-Directional Conversation Sync:

- Responses or notes added to a conversation in Freshservice are synced with the appropriate item on Monday.com, and vice versa.

- Mirrored Updates:

- Any updates made to an item on Monday.com will be mirrored in the corresponding Freshservice ticket, ensuring both platforms remain in sync.

Security & Compliance

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We have data for December 28, 2024 onwards only. Collected sometime after 00:00 UTC daily.

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App metadata

ID: 10000630App ID: 10142636Listing updated: October 8, 2024