Rikkei Digital

Partner metadata

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      "name": "Kim Ngan (Gwen) Ha",
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      "description": "<h2><strong>1. Client Context</strong></h2><p>Wayfindr is an organization managing multiple internal operations including employee data management, attendance and leave tracking, client onboarding processes such as commercial go-live, supplier coordination, and IT project monitoring. As the company grew, managing these operational workflows through spreadsheets and disconnected tools became increasingly difficult, limiting visibility and coordination across teams.</p><p></p><h2><strong>2. The Challenge</strong></h2><p>Before working with Rikkei Digital, Wayfindr lacked a centralized system to manage employee information and internal operations. Employee records, attendance, and leave tracking were maintained manually, while internal projects such as client onboarding and IT initiatives were tracked in separate files with limited transparency. The absence of a structured system made it difficult to monitor progress, maintain accurate data, and ensure consistent execution across teams.</p><p></p><h2><strong>3. Solution Implemented</strong></h2><p>Rikkei Digital implemented a centralized operational management system using <a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> Work Management. The solution included structured workspaces for employee data management, attendance and leave tracking, internal project coordination, supplier management, and IT project tracking. Standardized workflows and automation were introduced to reduce manual updates and improve coordination, supported by onboarding and training sessions to ensure strong user adoption and long-term sustainability.</p><p><strong>Additional Tech Stack:</strong> Google Workspace</p><p></p><h2><strong>4. Results &amp; Impact</strong></h2><ul><li><p>Centralized employee and operational data into one unified system</p></li><li><p>Reduced manual administrative work and spreadsheet dependency</p></li><li><p>Improved visibility into internal projects and responsibilities</p></li><li><p>Standardized operational workflows across departments</p></li><li><p>Enabled real-time tracking and better coordination across teams</p></li></ul>",
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          "quote": "Monday Work Management transformed the way we operate. What used to take hours across multiple spreadsheets and manual works now takes minutes in one system. Today, 100% of our core operations run on monday.com - and the difference is remarkable!!!! A big thank to The Rikkei Digital team, they have been incredibly helpful and supportive throughout the journey, making the transition smooth and building a system we truly trust.",
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