Inayah Consulting

Partner metadata

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  "name": "Inayah Consulting",
  "shortDescription": "Automation that works for your business",
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  "shortIntro": "We don’t just implement Monday.com, we master it. We architect high-performance workflows & automations and turn fragmented processes into a single, automated engine designed for success & scale. Your vision, our automation. Let’s build for Success. ",
  "expertiseAndFocus": "We specialize in transforming your workflows into high-speed delivery engines. By integrating the other tools you use, we eliminate manual work and data silos, creating a single source of truth that empowers your team to scale without friction.",
  "whyWorkWithUs": "As a full-suite Partner we bring years of cross-industry experience to solve your most complex workflow challenges. We pride ourselves on a \"human-centred\" implementation style, taking the time to understand your unique business DNA before automating",
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      "description": "Paul is a seasoned consultant who specializes in the architecture of efficiency. With roots in management consulting and mastery in Prince2 and monday.com, Paul has spent his career dismantling operational silos within the world’s most regulated sectors—from Finance and Telecom to Government. He brings a \"verifiable track record\" of success, ensuring that every automation initiative is backed by strategic intent and disciplined project management. If there is a bottleneck, Paul has the blueprint to break it.",
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      "description": "Kay brings a high-energy, results-driven approach to the SaaS landscape. With deep roots in Product Management and Enterprise Sales, she understands the DNA of successful software. By leveraging her monday.com certification, Kay creates high-performance sales ecosystems and product roadmaps that prioritize efficiency and growth. She is an expert at identifying market opportunities and translating them into automated, repeatable processes that drive business velocity.",
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      "description": "Coming from a heavy-weight Banking Program Management background, Ness is an expert at managing the \"big picture\" without losing sight of the details. Ness excels at dismantling organizational complexity, transforming fragmented projects into cohesive, high-performing programs. Whether navigating digital transformation or infrastructure overhauls, Ness brings the disciplined governance and strategic foresight required to thrive in the world's most demanding financial institutions.",
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      "description": "With a background defined by successful implementations, Amna is the bridge between a business’s vision and its daily operations. A Certified monday.com Specialist, she approaches implementation with a clinical eye for efficiency, stripping away manual redundancies to create lean, high-output environments. Amna’s strength lies in her vast experience across diverse use cases; she knows exactly what works, what doesn't, and how to configure a workspace that teams actually love to use.",
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      "description": "For Priti, automation is more than just workflows—it’s about deep-level systems architecture. As a Full-Stack Developer and Certified monday.com Specialist, she brings a rigorous engineering mindset to digital transformation. Priti specializes in solving the most challenging technical hurdles, from custom app development to multi-platform integrations. She ensures that the most complex business requirements are translated into stable, scalable, and high-performance technical solutions.",
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      "description": "<p><strong>The Challenge:</strong></p><p></p><p>Queensland Government Agency's procurement was hindered by manual, paper-based processes, fragmented email chains, and a lack of real-time visibility. This led to administrative bottlenecks, delayed approvals, and difficult-to-track audit trails.</p><p></p><p><strong>The Solution:</strong></p><p></p><p>We implemented a centralized <a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> solution designed to eliminate friction and ensure compliance:</p><p></p><ul><li><p><strong>Automated Workflows</strong>: Built custom logic to route purchase requests based on department and budget thresholds, cutting approval times from days to hours.</p></li><li><p><strong>Centralized Database</strong>: Integrated a Vendor Master Board to ensure all spending stayed within approved supplier networks.</p></li><li><p><strong>Training &amp; Adoption</strong>: Delivered tailored workshops and built-in monday WorkDocs to ensure the Racing Queensland team was self-sufficient from day one.</p></li><li><p><strong>Ongoing Support</strong>: Provided dedicated hyper-care and executive dashboards for real-time spend tracking.</p><p></p></li></ul><p><strong>Key Results:</strong></p><p></p><ul><li><p>55% Reduction in manual data entry and administrative overhead.</p></li><li><p>Accelerated Approvals: Cycle times dropped by over 80%.</p></li><li><p>100% Transparency: Created a foolproof digital audit trail for every transaction.</p></li><li><p>Eliminated Silos: Unified Finance and Operations into a single source of truth.</p></li></ul>",
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      "description": "<h3>The Challenge</h3><p></p><p><strong>C.A.C.E. Services</strong>, a specialist in electrical and signage based in Melbourne, struggled with the complexities of managing high-volume service jobs. Their reliance on manual scheduling and disconnected communication led to \"information lag\" between the office and field technicians, resulting in administrative fatigue and potential project delays.</p><p></p><h3>The Solution</h3><p></p><p>We designed a high-performance <a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\"><strong>monday.com</strong></a> ecosystem tailored to the unique demands of the electrical and signage industry:</p><p></p><ul><li><p><strong>Automated Project Workflows:</strong> Created a \"Lead-to-Installation\" pipeline where status changes automatically trigger the next phase (e.g., once a site audit is marked \"Complete,\" an automation notifies the Design team to start signage proofs).</p></li><li><p><strong>Field-to-Office Sync:</strong> Leveraged the <a rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> mobile interface for field technicians to upload site photos and sign-offs instantly, eliminating the need for manual end-of-day data entry.</p></li><li><p><strong>Dynamic Resource Scheduling:</strong> Built a centralized board to manage crew deployments, using automation to flag scheduling conflicts and ensure technicians are never double-booked.</p></li><li><p><strong>Tailored Training &amp; Support:</strong> Conducted site-specific training for both office staff and field crews, ensuring the team could manage complex signage installs and electrical maintenance with zero friction.</p><p></p></li></ul><h3>Key Results</h3><p></p><ul><li><p><strong>Manual Effort Slashed:</strong> Automated over <strong>60% of repetitive admin tasks</strong>.</p></li><li><p><strong>Real-Time Job Visibility:</strong> Gained an instant \"bird’s-eye view\" of every active site, improving client response times.</p></li><li><p><strong>Eliminated Paperwork:</strong> Transitioned to a digital workflow, ensuring site photos and compliance docs are never lost.</p></li><li><p><strong>Scalable Operations:</strong> The system now allows C.A.C.E. to handle a higher volume of service calls without increasing headcount.</p></li></ul>",
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          "quote": "Inayah Consulting have assisted C.A.C.E Services for a number of years with Monday.com and associated integrations. Paul and his team have always been professional, responsive and knowledgeable in helping us improve operational efficiency in our workflows.\nWe would have no hesitation in recommending Inaya and will continue to use them for our business needs.\n",
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      "name": "Leads Management for Cosmetics Industry",
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      "clientName": "Mesoskinline",
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      "description": "<h3>The Challenge</h3><p></p><p><strong>Mesoskinline</strong>, a leading Danish provider of professional non-invasive mesotherapy and skincare equipment, faced a high volume of global inquiries. Their lead management was <strong>highly manual</strong>, with sales representatives juggling spreadsheets and disparate email threads. This lack of structure resulted in:</p><p></p><ul><li><p><strong>Delayed Response Times:</strong> High-value leads from clinics often cooled off before a consultant could reach out.</p></li><li><p><strong>Manual Follow-ups:</strong> Sales teams were losing hours to manual data entry and \"status checking\" rather than closing deals.</p></li><li><p><strong>Data Fragmentation:</strong> A lack of centralized reporting made it difficult for leadership to forecast growth across their international distribution network.</p><p></p></li></ul><h3>The Solution</h3><p></p><p>We implemented a high-velocity <strong>monday sales CRM</strong> environment designed to transform Mesoskinline’s reactive sales process into a proactive growth engine:</p><p></p><ul><li><p><strong>Instant Lead Capture:</strong> Integrated web forms and social media inquiries directly into a central <strong>Leads Board</strong>, automatically assigning them to the correct consultant based on language or region.</p></li><li><p><strong>Automated Nurture Workflows:</strong> Set up logic-based sequences that trigger internal reminders and external follow-up emails. If a lead remains \"New\" for more than a set period, the system automatically escalates it to ensure no opportunity is missed.</p></li><li><p><strong>Visual Sales Pipeline:</strong> Developed a custom dashboard that tracks the entire \"Clinic Journey\"—from initial inquiry and training certification to equipment purchase and ongoing supplies.</p></li><li><p><strong>Training &amp; Global Support:</strong> Provided the Mesoskinline team with remote training and custom-built <strong>monday WorkDocs</strong> to ensure consistent CRM usage across their various international branches.</p><p></p></li></ul><h3>Key Results</h3><p></p><ul><li><p><strong>Zero Lead Leakage:</strong> 100% of inquiries are now tracked through a foolproof automated \"Safety Net.\"</p></li><li><p><strong>Significant Time Savings:</strong> Automated over <strong>50% of the repetitive admin tasks</strong> previously required to manage a sale.</p></li><li><p><strong>Faster Conversion:</strong> Response times were slashed, moving leads through the pipeline significantly faster than the previous manual system.</p></li><li><p><strong>Unified Global View:</strong> Management now has a real-time, \"bird’s-eye view\" of global sales performance and inventory demand from a single dashboard.</p></li></ul>",
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