24 Luna, part of the OPG One Productivity Group, helps companies unlock the full power of monday.com — delivering seamless implementations, smart integrations, and measurable business impact.
Expertise & focus areas
At 24 Luna, we make monday.com the operational backbone of your business — tailored, scalable, and built for measurable impact. Expertise: end-to-end deployments, process automation, CRM design, project management, integrations, and team enablement.
Why work with us
Partnering with 24 Luna means working with monday.com experts who turn strategy into impact — from seamless implementation and smart integrations to lasting team adoption and measurable results.
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"partnerId": "b6e5cf4f-53f6-47a5-9733-6bf97bf070ad",
"name": "M-Tours Erlebnisreisen GmbH - CRM Implementation ",
"impact": "Streamlining complex sales and product development process into monday CRM",
"clientName": "M-Tours Erlebnisreisen GmbH",
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"description": "<h1>Highlights:</h1><p></p><ul><li><p>A single, consolidated CRM setup replaced spreadsheets, fragmented tools, and inbox-driven coordination, giving MTOURS one reliable source of truth.</p></li><li><p>The full B2B sales funnel was rebuilt in monday CRM, supported by automations and dashboards that removed manual work and improved transparency across teams.</p></li><li><p>MTOURS confirms the implementation speed and quality were only possible through 24 Luna’s structured approach, technical depth, and ability to translate complex processes into a scalable monday environment.</p></li></ul><p></p><h2>The problem</h2><p><br>MTOURS entered the project with a fragmented system landscape: product details, sales information, and operational data were scattered across multiple tools, countless spreadsheets, and overflowing inboxes. The teams lacked a unified place to work, and the absence of a single source of truth made coordination slow and error-prone. Their goal was clear: establish a central CRM on <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> that could bring structure, transparency, and reliability to all customer-facing processes.</p><p></p><h2>The Solution</h2><p></p><p>24 Luna designed and delivered the full transformation. Through focused workshops, iterative workspace architecture, and hands-on implementation, the teams moved quickly from scattered data to a clean and scalable CRM foundation. A dedicated backlog board consolidated product and sales information from five different systems, giving every department a shared operational hub. The complete B2B sales funnel was rebuilt inside monday CRM, replacing the majority of legacy spreadsheets and drastically reducing internal email volume. Automations took over repetitive communication and data-handoff steps, while dashboards visualised business-critical metrics for both management and operational teams. MTOURS also eliminated the need for departmental inboxes and manual resource coordination, shifting these flows into a structured and transparent workflow inside monday.</p><p></p><h2>Feedback</h2><p></p><p>The customer’s own summary was direct: the pace and quality of the implementation would not have been possible without 24 Luna. For organisations evaluating partners, the MTOURS case demonstrates what <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-blue-link cursor-pointer hover:underline\" href=\"http://monday.com\">monday.com</a> can achieve when paired with a partner that understands both the business logic and the technical depth needed to build a durable CRM system. It shows how a complex, historically grown setup can become a streamlined, scalable environment that supports growth, reduces friction, and enables teams to work from one shared source of truth.</p><p></p>",
"price": null,
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"mondayProducts": [
"MONDAY_SALES_CRM",
"MONDAY_WORK_MANAGEMENT"
],
"createdAt": "2025-11-12T11:44:37.809Z",
"updatedAt": "2025-11-19T08:00:01.156Z",
"industries": [
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"name": "Other"
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],
"services": [
{
"id": "52a46142-7f71-4d69-9770-9aea043980a9",
"name": "Setup & Configuration",
"description": "Full setup of monday.com, tailored by experts to your unique business needs."
},
{
"id": "ac493459-186f-44c6-bdad-9bfa57384180",
"name": "Workflow Optimization",
"description": "Optimize and streamline your existing workflows for maximum efficiency."
},
{
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"name": "Training & Enablement",
"description": "Comprehensive programs and guidance to ensure your team adopts monday.com effectively."
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],
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"quote": "“Working with 24 Luna fundamentally changed the pace and clarity of our monday CRM rollout. They understood our processes faster than any partner we’ve worked with before and translated them into a clean, scalable setup that our teams could use immediately. Without their structure, technical depth, and responsiveness, the outcome would have looked very different.”\n",
"clientName": "Felix Bollmann",
"clientTitle": "Senior Project Manager ",
"createdAt": "2025-11-19T08:00:01.156Z",
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{
"id": "55d2572e-bc92-4dd3-b1af-f14337ac8526",
"partnerId": "b6e5cf4f-53f6-47a5-9733-6bf97bf070ad",
"name": "Pulp-Tec",
"impact": "Implementing CRM and moving away from Excel ",
"clientName": "Pulp-Tec",
"clientLogoUrl": "assets/partners/b6e5cf4f-53f6-47a5-9733-6bf97bf070ad/usecases/55d2572e-bc92-4dd3-b1af-f14337ac8526/media/media_1763539413073.jpg",
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"description": "<h1><strong>Highlights</strong><br></h1><ul><li><p>A unified CRM replaced Excel sheets, isolated notes, and inconsistent deal tracking, giving Pulp-Tec a single coherent sales environment.</p></li><li><p>Automations, board relationships, and permissions created a fast, fail-safe process that removed manual friction.</p></li><li><p>The team quickly adopted monday CRM because the setup matched their real workflow instead of forcing new behaviours.</p></li></ul><p></p><h2><strong>The Problem</strong></h2><p><br>Pulp-Tec managed its sales pipeline across multiple spreadsheets, email threads, and personal tracking systems. Information was scattered, updates were inconsistent, and deal visibility depended on whoever last touched a file. As the company prepared to scale internationally, this structure could no longer support the growing volume of leads, cross-market coordination, or the handover between sales, operations, and management. They needed a central system that made the process fast, transparent, and resistant to human error.</p><p></p><h2><strong>The Solution</strong></h2><p><br>Working closely with Franz as the subject-matter lead, 24 Luna rebuilt the entire sales process inside monday CRM. We designed a unified data model for leads, deals, and contacts, implemented automated relationships between items, and created country-ready structures for future expansion into the UK and Poland. Manual steps were replaced with automations for status changes, reminders, and ownership workflows. Board-to-board connections ensured relationships between companies, contacts, and deals updated automatically. Dashboards provided real-time visibility into conversion rates, revenue projections, and team performance. Permissions and views were aligned with role-specific needs, reducing noise and ensuring every user saw only what was relevant. The result was a fast, seamless CRM experience that removed complexity instead of adding it.</p><p></p><h2><strong>Feedback</strong></h2><p><br>Pulp-Tec’s team quickly recognised that the monday setup finally matched the way they actually worked. The CRM became easy to adopt, reliable in daily use, and significantly faster than the previous Excel-driven process. The users themselves emphasised that the clarity, speed, and structure delivered by 24 Luna directly enabled them to sell more confidently and operate with far less friction.</p>",
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"createdAt": "2025-11-12T11:46:11.798Z",
"updatedAt": "2025-11-19T08:03:40.390Z",
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"name": "Automations",
"description": "Automated workflows that reduce manual work and increase efficiency."
},
{
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"quote": "“24 Luna transformed our entire sales workflow. What used to live in scattered spreadsheets and inboxes is now a clean, reliable CRM that our team actually enjoys using. They understood our business quickly, built a structure that scales internationally, and removed the manual friction that slowed us down. The speed, clarity, and precision they brought to the project made a measurable difference for us.”\n",
"clientName": "Franz Jäger",
"clientTitle": "CEO",
"createdAt": "2025-11-19T08:03:35.150Z",
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