SMS powered by Sinch

App metadata

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  "description": "<p>SMS powered by Sinch is a powerful&nbsp;<a href=\"https://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a>&nbsp;integration that enables seamless two-way SMS communication directly within your&nbsp;<a href=\"https://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a>&nbsp;workflows. Built on the trusted Sinch messaging platform, this app allows teams to send, receive, and manage text messages tied to individual contacts, all without leaving their&nbsp;monday.com&nbsp;boards.</p><p>With SMS powered by Sinch, you can view complete conversation histories at the contact level, ensuring every team member stays up to date with real-time communication context. Whether you’re following up with sales leads, sending customer service updates, coordinating field teams, or managing appointment reminders, this app simplifies communication and boosts engagement.</p><p>Designed for flexibility, the app works smoothly across devices and screen sizes, providing a consistent user experience on desktop and mobile. It integrates natively with your existing&nbsp;monday.com&nbsp;CRM or project boards, enabling you to centralise all communication in one place, reduce manual tasks, and enhance operational efficiency.</p><p><strong>💡 What Can You Use It For?</strong></p><p>SMS powered by Sinch is ideal for teams that need fast, direct communication, especially where email or in-app messages might not be effective. Popular use cases include:</p><ul><li><strong>Sales and CRM follow-ups</strong></li><li>Send reminders, updates, or quick responses directly from a contact’s record.</li><li><strong>Customer service and support</strong></li><li>Provide real-time updates and respond quickly to customer queries.</li><li><strong>Field service and operations</strong></li><li>Coordinate with on-the-go staff via SMS directly from your&nbsp;monday.com&nbsp;workflows.</li><li><strong>Event and appointment reminders</strong></li><li>Trigger personalised SMS reminders to reduce no-shows and improve engagement.</li></ul><p>Ideal for sales, support, operations, and service teams of all sizes, SMS powered by Sinch empowers businesses to communicate faster, smarter, and more personally. Experience the ease of managing SMS conversations without switching apps, and take your team’s collaboration and customer engagement to the next level.</p><p><strong>Get Started:</strong></p><p><strong>📅&nbsp;<u>Book a demo</u></strong>&nbsp;<a href=\"https://calendly.com/d/csvs-y4g-6pq/discovery-call-sms-powered-by-sinch-upstream-apps\" rel=\"noopener noreferrer\" target=\"_blank\">https://calendly.com/d/csvs-y4g-6pq/discovery-call-sms-powered-by-sinch-upstream-apps</a></p><p><strong>📮&nbsp;<u>Request a feature</u></strong>&nbsp;<a href=\"https://www.upstreamtech.io/sms-powered-by-sinch?#Request_feature\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.upstreamtech.io/sms-powered-by-sinch?#Request_feature</a></p>",
  "short_description": "Send and receive SMS directly within monday.com boards.",
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  "created_at": "2026-03-25T21:17:47.620Z",
  "updated_at": "2026-03-25T21:18:59.686Z",
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