
Dialpad Integration
58 installs, since March 20, 2025. 9 installs/month. Updated July 8, 2025.
Integrate your dialpad phone system with monday.com
π Seamlessly Integrate, π Automate, and π Optimise your teamβs communication with the Capable Dialpad Integration for monday.com.
Conect your monday.com CRM with Dialpad with call logging with transcripts, call recordings. call logs, contact syncing, and more!
π Key Capabilities
- π Track calls and messages in monday.com - Automatically log all inbound and outbound calls, including call details like duration, time, and who made the call, directly to your monday.com boards, including with links to call recordings and call transcripts.
- π₯ Keep contacts synced - Real-time syncing ensures that all data between dialpad and monday.com stays consistent, reducing manual data entry and errors.
- π Click-to-call: Enable 1-click calling from your monday boards
- π Insightful reporting - Include call activity metrics and generate reports within monday.com.
- π Stay notified - Trigger automations based on call activities, like notifying team members when a key contact calls or updating task statuses after calls.
N.b. Dialpad "pro" or "enterprise" is required for this integration to work, the "standard" plan does not support integrations.
β±οΈ Get started in seconds:
With just a few quick setup steps, youβll be ready to enhance your communication management by connecting your dialpad phone system with monday.com.
Next steps:
- π² Install or request install above
- π See the setup guide
- π Book a call to ask us questions or get a demo
Brought to you by Capable Koala Co π¨
Security & Compliance
Security
Does the developer periodically perform penetration testing?
Does the developer have a dedicated security and privacy point of contact for such issues or questions?
Does the app restrict redirects and forwards only to approved destinations, or show a warning when redirecting to potentially untrusted content?
Does the app protect against mass parameter assignment attacks?
Does the app perform encoding and sanitization on all user supplied parameters to protect against Cross-Site Scripting?
Does the developer protect all state-changing actions against Cross-Site Request Forgery (CSRF)?
Does the developer have mechanisms to notify monday.com in case of a security breach?
Does this developer have a process for installing application-level updates and security patches for the service (such as software packages and databases)?
Compliance
Is the app certified with the information security standard ISO/IEC 27001:2022?
Is the app compliant with the Health Insurance Portability and Accountability Act (HIPAA)?
Is the app certified with System and Organization Controls (SOC 2 or SOC 3)?
Is the app compliant with the General Data Protection Regulation (GDPR)?
Data
Does the app send any data outside of monday.com? If yes, indicate whether the data is customer-submitted (e.g., board names, item names, doc content) or non-customer-submitted (e.g., account ID, board ID, user ID).
Where does the app store logs data?
Where does the app store the app data?
Does the developer ensure application logs do not contain secrets or personally-identifiable information (PII)?
Is customer data segregated from the data of other customers (for example logically or physically)?
Privacy
Does the developer enforce multi-factor authentication on employees access to systems which may process customer data?
Does the developer protect access to customer data based on the principle of least privilege?
Reviews
M: App helps my team out tremendously with our dialpad workflow. Would recommend it to any company who wants to integrate Dialpad with monday.com.
Historical data
Installation history
We have data for December 28, 2024 onwards only. Collected sometime after 00:00 UTC daily.
Total number of installs
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Change in total number of installs in last 30 days
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Change in total number of installs in last 90 days
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Ratings history
Categories history
Each of the following is a yes/no answer, so the graphs show 1 for yes, and 0 for no.