Zendesk for monday.com

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  "description": "<p><strong>Work where you work 🌟</strong></p><p><strong>Keep your teams in perfect harmony 🎶</strong></p><p>Achieve effortless collaboration between Zendesk and&nbsp;<a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a>&nbsp;with real-time, AI-powered updates 🤖✨:</p><ul><li>🔗 Link tickets and create items instantly using AI to keep everyone informed and aligned.</li><li>Help your support and project teams stay in sync while prioritizing new features and resolving bugs 🐞.</li><li>Stop switching between multiple tools—manage everything in one place. 🛠️</li></ul><p><strong>Save Time and Money, Enhance Efficiency 💰</strong></p><p><strong>Boost productivity and maintain focus on key priorities with features designed for modern teams 🚀:</strong></p><ul><li>📝 Stop creating tasks manually—our AI understands the context and generates the content automatically.</li><li>🔔 No more pinging people for updates on Slack or Teams—real-time updates ensure everyone stays informed directly in the ticket and the item.</li><li>Works across multiple&nbsp;<a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a>&nbsp;Workspaces, Boards, and Groups, ensuring up-to-date progress for stakeholders.</li><li>🚫 Eliminate the need for extra Zendesk licenses—updates flow real-time between both platforms.</li></ul><p><strong>Built by Integration Experts 🛡️</strong></p><p><a href=\"http://strivelabs.ai/\" rel=\"noopener noreferrer\" target=\"_blank\"><strong>strivelabs.ai</strong></a><strong>&nbsp;combines a decade of expertise ensuring best-in-class Data Handling and Security 🔐:</strong></p><ul><li>Minimal data retention: Only item and ticket IDs are stored—no sensitive customer data.</li><li>Agent authorizations for&nbsp;<a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a>&nbsp;are never stored.</li><li>Admin authorizations are encrypted for background sync.</li><li>All data is secured with enterprise-grade encryption, both in transit and at rest.</li></ul><p>Please note that in the first version, users can only&nbsp;<strong>read and view</strong>&nbsp;Zendesk tickets in&nbsp;<a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a>&nbsp;👀, while&nbsp;<strong>comments sync bidirectionally</strong>&nbsp;🔄 between both platforms. Also, we support connecting&nbsp;<strong>only one</strong>&nbsp;<a href=\"http://monday.com/\" rel=\"noopener noreferrer\" target=\"_blank\">monday.com</a>&nbsp;workspace to the Zendesk app 🔗.</p><p>🚀&nbsp;<a href=\"https://www.w3docs.com/nx/strivelabs.neetocal.com/intro-to-strivelabs\" rel=\"noopener noreferrer\" target=\"_blank\">Talk to us</a>&nbsp;to explore how we can help better your workflows! ⚡</p><p>📚 Learn more about setup and benefits on our&nbsp;<a href=\"https://www.w3docs.com/nx/strivelabs.ai/integrations/monday-com-by-strivelabs/how-to-use\" rel=\"noopener noreferrer\" target=\"_blank\">help page</a>.</p>",
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  "created_at": "2025-02-12T06:57:28.141Z",
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