KrispCall

App metadata

{
  "id": 10000604,
  "description": "<p>KrispCall is a versatile cloud telephony system designed for modern businesses, offering comprehensive features to streamline communication and enhance customer engagement. With KrispCall, businesses can instantly obtain toll-free, local, mobile, and national phone numbers in over 100 countries, enabling immediate calling and texting capabilities. The platform also provides robust call recording and tracking features, seamless integration with monday.com, and the ability to set up multi-location call centers in the cloud for sales and support operations.</p><p>Prerequisite:</p><p>CRM workspace provided by monday.com is needed for proper functionality of this app.</p><p>Features:</p><p>- Contact Sync:</p><p>Real time contact sync from KrispCall to monday.com and vice versa</p><p>- Call Logs and Voicemail:</p><p>Log Calls synchronization from KrispCall to monday.com</p><p>- Notes and Tags:</p><p>Sync Notes and Tags from KrispCall to monday.com</p><p>Book Demo with KrispCall -&nbsp;<a href=\"https://krispcall.com/demo/\" rel=\"noopener noreferrer\" target=\"_blank\">https://krispcall.com/demo/</a></p>",
  "short_description": "KrispCall is a Cloud Telephony solution for modern business",
  "compliance_answers": [
    {
      "questionId": 15,
      "shortAnswer": true,
      "detailedAnswer": ""
    },
    {
      "questionId": 14,
      "shortAnswer": true,
      "detailedAnswer": "support@krispcall.com"
    },
    {
      "questionId": 13,
      "shortAnswer": true,
      "detailedAnswer": ""
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    {
      "questionId": 12,
      "shortAnswer": true,
      "detailedAnswer": ""
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    {
      "questionId": 11,
      "shortAnswer": true,
      "detailedAnswer": ""
    },
    {
      "questionId": 10,
      "shortAnswer": true,
      "detailedAnswer": "KrispCall employs whitelist-based destination (URL) filtering to regulate incoming and outgoing requests from the application. This proactive measure ensures that the application remains insulated from potential threats such as malware and unidentified sources, safeguarding its security integrity."
    },
    {
      "questionId": 9,
      "shortAnswer": true,
      "detailedAnswer": "We are using parameterized queries which protects our app from Sql injections attacks. We also use ORM which only takes sanitized inputs for sql query."
    },
    {
      "questionId": 8,
      "shortAnswer": true,
      "detailedAnswer": "The integration of KrispCall with monday.com optimizes workflow processes, simplifying communication and customer engagement. Crafted to bolster the capacity for monitoring and overseeing business operations, this integration seamlessly records all phone calls, voicemails, and SMS messages within monday.com. Moreover, it aids in structuring notes captured during calls. As this information is accessible within the organization or, at least, among team members, we ensure its confidentiality, affirming that it does not include sensitive data or personally identifiable information (PII)."
    },
    {
      "questionId": 7,
      "shortAnswer": true,
      "detailedAnswer": "Multi-factor authentication (MFA) is mandatory for accessing classified data. Access to the authenticator devices is restricted solely to authorized personnel."
    },
    {
      "questionId": 6,
      "shortAnswer": true,
      "detailedAnswer": "Our customer data is securely maintained within PostgreSQL servers, ensuring access is restricted to authorized personnel only. Stringent privacy protocols are enforced, and all individuals with access are bound by confidentiality agreements, thereby ensuring the non-disclosure of any classified information."
    },
    {
      "questionId": 5,
      "shortAnswer": true,
      "detailedAnswer": "We are using parameterized queries which protects our app from Sql injections attacks. We also use ORM which only takes sanitized inputs for sql query."
    },
    {
      "questionId": 4,
      "shortAnswer": true,
      "detailedAnswer": "Yes, we implement protection against CSRF for all state-changing actions within our integration module. This includes employing token-based mechanisms to ensure that requests are originated from legitimate sources, thereby safeguarding against unauthorized manipulation of data."
    },
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      "shortAnswer": false,
      "detailedAnswer": ""
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      "questionId": 2,
      "shortAnswer": false,
      "detailedAnswer": ""
    },
    {
      "questionId": 1,
      "shortAnswer": true,
      "detailedAnswer": "As our application operates on a subscription-based model, each user is allocated a dedicated workspace where their data is exclusively stored. This arrangement constitutes logical separation. Additionally, from a standpoint of physical separation, all data is housed within the same database."
    }
  ],
  "badges_data": {
    "pricing_data": "free",
    "acquisition_source": "No touch",
    "app_values": [
      "Popular with CRM users"
    ]
  },
  "data": {
    "terms_of_service_url": "https://krispcall.com/legal/terms-and-conditions/"
  },
  "keywords": "Cloud telephony, Virtual number, VoIP, VoIP phone services, Phone Number, Telephony, VoIP, Calling, Click to Call",
  "thumbnail_url": "https://cdn.monday.com/marketplace/10000604/10000604_2024_8_16_14_58_33_letk9s2.png",
  "logo_url": "https://cdn.monday.com/marketplace/10000604/10000604_2024_9_21_6_7_51_cjbiwfy.png",
  "feedback_url": "support@krispcall.com",
  "privacy_policy_url": "https://krispcall.com/legal/privacy-policy/",
  "external_pricing_url": null,
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  "acquisition_source": "No touch",
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  "pricing_data": "free",
  "marketplace_developer_id": 10000250,
  "app_id": 10134292,
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  "name": "KrispCall",
  "app_scope_str": "me:read,boards:read,boards:write,updates:read,updates:write,users:read",
  "app_client_id": "3adf9cd0ecf95e750e7b2efa188b8a9f",
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  "created_at": "2024-09-16T14:57:59.990Z",
  "updated_at": "2024-10-21T08:19:54.947Z",
  "how_to_use_url": "https://krispcall.com/integration/monday/#setup-guide",
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  "app_live_version": {
    "updated_at": "2025-04-24T05:04:15Z",
    "id": 10730611
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