Integrate your 3CX phone system with monday.com the easy way
📞 Seamlessly Integrate, 🔄 Automate, and 📈 Optimise your team’s communication with the Capable 3CX Integration for monday.com.
Easily connect your 3CX phone system to monday.com, enabling your team to manage calls, track communications, and capture insights directly within your workflows.
🌟 Key Capabilities
🙋 Identify incoming callers by having 3CX automatically lookup contacts from your CRM when they call.
🔗 Track calls and messages in monday.com - Automatically log all inbound and outbound calls, including call details like duration, time, and who made the call, directly to your monday.com boards.
📞 Number Prefixing - Tailor your call routing with per-board number prefixing rules via our board automation
🔔 Stay notified - Trigger automations based on call activities, like notifying team members when a key contact calls or updating task statuses after calls.
🔄 Keep everything up to date - Real-time syncing ensures that all data between 3CX and monday.com stays consistent, reducing manual data entry and errors.
⏱️ Get started in seconds:
With just a few quick setup steps, you’ll be ready to enhance your communication management by connecting your 3CX phone system with monday.com.
Does the app restrict redirects and forwards only to approved destinations, or show a warning when redirecting to potentially untrusted content?
Yes
Does the app protect against mass parameter assignment attacks?
Yes
Does the app perform encoding and sanitization on all user supplied parameters to protect against Cross-Site Scripting?
Yes
Does the developer protect all state-changing actions against Cross-Site Request Forgery (CSRF)?
Yes
Does the developer have mechanisms to notify monday.com in case of a security breach?
Yes
Monday would be contacted by the support ticket mechanism upon discovery of a breach
Does this developer have a process for installing application-level updates and security patches for the service (such as software packages and databases)?
Yes
Vulnerabilities are monitored with github's dependabot and security vulnerabilities will be updated within 48 hours for critical, and 1 week for High or below.
Compliance
Is the app certified with the information security standard ISO/IEC 27001:2022?
Not answered
Is the app compliant with the Health Insurance Portability and Accountability Act (HIPAA)?
Not answered
Is the app certified with System and Organization Controls (SOC 2 or SOC 3)?
Not answered
Is the app compliant with the General Data Protection Regulation (GDPR)?
Yes
Data
Does the app send any data outside of monday.com? If yes, indicate whether the data is customer-submitted (e.g., board names, item names, doc content) or non-customer-submitted (e.g., account ID, board ID, user ID).
Yes
non-customer data (account/board/user IDs) may be sent to monitoring and logging systems to ensure the quality and stability of our systems.
Where does the app store logs data?
monday
Where does the app store the app data?
monday
Does the developer ensure application logs do not contain secrets or personally-identifiable information (PII)?
Yes
Is customer data segregated from the data of other customers (for example logically or physically)?
Yes
Privacy
Does the developer enforce multi-factor authentication on employees access to systems which may process customer data?
Yes
Company policy is that all accounts for the company have MFA when supported.
Does the developer protect access to customer data based on the principle of least privilege?
Yes
Customer data is only available to senior level employees who have been approved by the company directors.
Reviews
No reviews yet.
Installation history
We have data for December 28, 2024 onwards only. Collected sometime after 00:00 UTC daily.
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