RingCentral SMS & VOIP Phone

Name: RingCentral SMS & VOIP Phone
Price: 50 USD
Rating: 4.2 (11 reviews)

Get Report LLC

★ 4.2 (11)

1,198 installs, since March 5, 2024. 49 installs/month. Updated October 29, 2025.

Paid Editor's choice No touch

Editor's choice Collaboration Integrations CRM

View on Marketplace

Dial & send automated SMS directly from monday CRM!

Automate communication with your customers in monday.com with a scalable cloud-based phone system trusted by millions of users!

🔄 Do a quick recap of the latest touchpoints (calls, SMS, voice messages, faxes) with the customer.

📞 Quickly dial and SMS any contact from any item directly inside monday.com with a single click.

🚀 Use SMS templates to blast messages like a ninja.

🔄 Infinite SMS automations are available based on status or item changes.

📲 Send SMS to bulk contacts straight from the board.

🎧 Access calls & voice message recordings, fax content, and transcripts directly from the Item view.

🔢 See the column with the number of touchpoints for each contact calculated for you on the board.

📊 Monitor the Agents' performance over the last 7 days, weeks, and months on the Board view.

💬 For adding AI-processing, custom further automations or a feature request contact us!

Security & Compliance

Security

Does the developer periodically perform penetration testing?

Does the developer have a dedicated security and privacy point of contact for such issues or questions?

Yes

Does the app restrict redirects and forwards only to approved destinations, or show a warning when redirecting to potentially untrusted content?

Yes

Yes, the app filters out the links in the responses and only redirects customers to the preset addresses.

Does the app protect against mass parameter assignment attacks?

Yes

Does the app perform encoding and sanitization on all user supplied parameters to protect against Cross-Site Scripting?

Yes

Does the developer protect all state-changing actions against Cross-Site Request Forgery (CSRF)?

Yes

Does the developer have mechanisms to notify monday.com in case of a security breach?

Yes

Does this developer have a process for installing application-level updates and security patches for the service (such as software packages and databases)?

Yes

Compliance

Is the app certified with the information security standard ISO/IEC 27001:2022?

Not answered

Is the app compliant with the Health Insurance Portability and Accountability Act (HIPAA)?

Not answered

Is the app certified with System and Organization Controls (SOC 2 or SOC 3)?

Is the app compliant with the General Data Protection Regulation (GDPR)?

Yes

Data

Does the app send any data outside of monday.com? If yes, indicate whether the data is customer-submitted (e.g., board names, item names, doc content) or non-customer-submitted (e.g., account ID, board ID, user ID).

Yes

We must communicate with RingCentral to retrieve the information and update their customer list. Data from monday.com

Where does the app store logs data?

other

Highly secured, 2FA protected, Microsoft Azure Cloud

Where does the app store the app data?

The app data is stored in the Microsoft Azure database, encrypted at rest, and protected with the of Microsoft's highest standards.

Does the developer ensure application logs do not contain secrets or personally-identifiable information (PII)?

Yes

Is customer data segregated from the data of other customers (for example logically or physically)?

Yes

Privacy

Does the developer enforce multi-factor authentication on employees access to systems which may process customer data?

Yes

We use Microsoft Azure as a hosting platform where all the employees have the least possible privileges and are required to log in with two-factor authentication.

Does the developer protect access to customer data based on the principle of least privilege?

Yes

Reviews

October 17, 2025

F: Easy integration, and support.

September 17, 2025

RB: Wow! I was very skeptical at first as they dont have anything under Security&Compliance (sent them an email, waiting on a response). We started using the service in a controlled work space and it was easy to set up and use and no issues, thusfar.

Developer response:

Thank you so much for pointing that out! We've just updated the Security&Compliance tab.

September 10, 2025

EB: Easy integration and 5 star Customer Service

Developer response:

Thank you so much for your kind words!

July 29, 2025

M: App is always failing to pull correct/accurate data. Multiple times a week must disconnect and reconnect for it to pull data from your Monday.com linked board(s), and even then it will not pull the most-updated data. Extremely frustrating with no support

April 16, 2025

CP: Automations are dog shit

Historical data

Installation history

Min

Current

Ratings history

Categories history

Each of the following is a yes/no answer, so the graphs show 1 for yes, and 0 for no.

In "Featured" category?

In "Editor's choice" category?

In "Trending this week" category?

App metadata

ID: 10000418 • App ID: 10128264 • Listing updated: October 31, 2025

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RingCentral SMS & VOIP Phone

Dial & send automated SMS directly from monday CRM!

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